Sr. UX Design Researcher

Who We Are:

KarmaCheck is a dynamic technology startup headquartered in San Francisco and is founded by Eric Ly, a trailblazer in the internet industry and former Co-founder and CTO of LinkedIn. Our mission is clear: to revolutionize digital identity verification. We're disrupting the antiquated healthcare credentialing sector within the Background Check industry using our cutting-edge proprietary technology powered by automation, machine learning, and data. Our cost-effective solutions are helping shape the future of digital identity and contributing to the authenticity of the evolving digital landscape.

As a Senior UX Design Researcher, you will play a crucial role in our product development process. Your main responsibilities will include conducting thorough UX research, usability testing, and building original design systems and patterns based on the results of our rigorous testing. You will need to have a keen eye for detail and a strong understanding of front-end technologies to contribute effectively to our mobile-first design initiatives.

• Lead UX research and usability testing to gather meaningful insights and improve product design.
• Develop and maintain original design systems, ensuring consistency and scalability across all platforms.
• Collaborate with development teams to implement front-end solutions, enhancing user interaction and engagement.
• Guide the design sprint processes to rapidly test and iterate product concepts.
• Apply a hyper-attentive approach to all design elements, ensuring the highest quality in user interface details.
• Utilize Atomic Design principles to build thoughtful, detailed UI components.
• Implement Human-Centered Technology (HCT) practices to enhance user satisfaction and accessibility.
• Design and prototype with Figma, creating high-fidelity models that align with user needs and business goals.

• You have professional work experience in technology as a designer, startup and scaling experience is best
• You have a strong track record in using generative AI tools and frameworks
• You have background or familiarity with healthcare staffing, background checks, staffing, healthcare credentialing, or related industries
• You have proficiency in design and prototyping tools such as Figma, Sketch, Adobe XD, etc.
• You display empathy for the user and possess a strong understanding of user-centered design and research principles and methodologies
• You have the ability to work in a fast-paced, dynamic environment and adapt to changing priorities
• You are a self starter and possess the hunger to continuously learn
• You have B2B experience, and have some B2C experience or a mind for how to operate in that market
• You love connecting with people via video, phone, chat tools, and over-communicate to compensate for what remote/digital work can lack

• Proven experience (7+ years or equivalent) in UX research, UX testing, and system design. Solid understanding and practical experience in building and maintaining design systems.
• Technical proficiency in front-end development, with a deep understanding of responsive design and mobile-first strategies.
• Experienced with design sprint methodologies, from ideation through rapid prototyping and testing.
• Exceptional attention to detail and a strong sense of aesthetics and functionality.
• Fluent in Atomic Design methodology and principles.
• Advanced skills in Figma and vector graphic tools.
• Knowledgeable in Human-Centered Technology (HCT) principles.

• Become a key team member on the ground floor of a startup disrupting the background check industry and innovating digital identity
• 100% remote work environment with only limited required travel
• Competitive benefits package including 80% employer paid medical, 100% employer paid dental and vision, 401k, HSA, and FSA
• $50 reimbursed per month for physical and mental wellness 
• Unlimited time off policy
• The expected base compensation for this role is between $130,000 - $175,000  for work performed in the United States. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include experience level, transferable skills, education, location, business needs, training, and market demands. This range may be modified in the future.

Disclaimer:

KarmaCheck is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.