Communications & Change Management Analyst, Special Projects Group (SPG)

Position Overview:  

The Special Projects Group (SPG) Analyst – Communications & Change Management will report to the SPG, Director and will support the execution of key initiatives across Kaseya. The SPG team is a critical enabler of Kaseya’s value creation thesis, working on prioritized strategic efforts in coordination with Executive leadership. This group is backed by the Board, sponsored by the CEO and is specifically designed to be at the center of Kaseya’s execution of initiatives, driving growth and optimization.  

Key Responsibilities:  

• Support the execution of high-impact, strategic, cross-functional initiatives by partnering across the SPG team and key counterparts throughout the organization to assist with the change management, communications, and training activities necessary to successfully implement and adopt new business processes / technologies or successfully navigate other types of change.   

• Support the overall strategy / approach and detailed plan to lead the organization through change; drive detailed planning to guide full execution / implementation of the solution.  

• Develop and deploy change activities as required for specific projects, incl. drafting communication materials and / and delivering training materials.   

• Ensure change activities are aligned with the overall project timeline and key milestones and are integrated with other work streams as required.  

• Execute and drive progress in a fast-paced environment, upholding the values and goals of the organization to build solutions that are scalable and enable growth of the organization.  

• Drive progress and achieve results by clearly defining tasks, ownership, and timelines; effectively identify and manage risks and issues, escalating as needed.   

• Assess the impact of changes on business units, teams, and processes, collaborating with stakeholders to identify risks and dependencies. 

• Aid with the execution of CFO / COO specific organizational communications and culture initiatives, incl. employee engagement surveys and townhalls.  

• Learn to navigate organizational dynamics, working across functions and levels to build relationships, gain an understanding of business processes, and support the design / implementation of solutions for improvement. 

• Support timely and effective stakeholder communication and engagement across key strategic projects; draw connections and help align work where possible. 

Required Qualifications:   

• Bachelors' Degree in related field of study (such as business, management, human resources, instructional design, organizational behavior, or psychology) or equivalent experience.  

• Hands-on/applied experience designing / executing organizational change management initiatives (communications, training, change readiness assessment, impact analysis, stakeholder management, leadership alignment, etc.)  is a plus. 

• Proven ability to synthesize large amounts of information and/or highly complex concepts and effectively communicate key findings in simplified / clarified form.    

• Ability to adapt and operate effectively in ambiguous or rapidly changing environments.  

• Able to define, scope, plan, and manage projects and to identify, escalate, and resolve risks and issues.  

• Able to work across a portfolio of projects, prioritizing effectively to move multiple initiatives forward in parallel.   

• Proven ability to work with Executives / Senior leaders and team across functions / departments.  

• Strong oral and written communication skills, including presentation skills. 

• Strong attention to detail, time management, and follow through.  

• Strong customer / client focus and results orientation. 

• Excellent teamwork and interpersonal skills.  

• Working knowledge and experience of MS Office applications and training development tools (MS Visio, MS PowerPoint, MS Word, MS Excel). 

• Familiarity with creating effective training materials and applying instructional design principles to support organizational learning is a plus. 

• Previous project management experience a plus.