Technical Account Manager - job 2 of 2
Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.
With over 50 cutting-edge SaaS products across four powerful suites, Kaseya is a global leader in unified IT management. Our rapid growth and relentless product innovation have earned us the trust of IT professionals worldwide, and we’re just getting started.
We’re on the lookout for driven, client-focused Technical Account Managers (TAMs) who are passionate about tech, love solving problems, and thrive in dynamic, fast-paced environments. If you're ready to elevate your career in a high-impact, Partner-facing role—read on!
What You’ll Do
As a Technical Account Manager, you’ll act as a trusted post-sale technical advisor—not support, not consulting, but something equally critical. Your role is to maximize customer success and product adoption by:
-
Becoming an expert in ~4 key products from one of our core product suites
-
Conducting best-practice reviews and proactive health checks
-
Providing strategic guidance on product setup, optimization, and usage
-
Leading 30–60 minute Partner engagements to drive adoption and value
-
Collaborating closely with Account Managers (AMs) to build and strengthen Partner relationships
-
Scoping opportunities for Professional Services handover when deeper technical work is needed
You Are
- A confident communicator with strong client-facing and relationship-building skills
- Technically savvy, with a knack for simplifying complex solutions
- Proactive, responsive, and comfortable working in a fast-moving environment
- Passionate about helping customers get the most from their software
- Able to manage multiple Partner engagements across the APAC region
Your Success Will Be Measured By
Engagements (33%) – Driven through bookings with Account Managers
Sales Performance (33%) – Supporting AMs in achieving commercial goals
Professional Services Revenue (33%) – Identifying opportunities for consulting engagements
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Kaseya is looking for a Senior QA Automation Engineer to ensure high-quality applications and enhance customer satisfaction.
Kaseya seeks a strategic Senior Business Analyst to enhance their global marketing effectiveness within IT and cybersecurity sectors.
Join Visa as a Senior Director to lead Account Management initiatives and drive innovative solutions in the payments industry.
Become an integral part of Precoat Metals as a Customer Service Representative, focusing on customer satisfaction and sales growth in a fast-paced environment.
Join Hello Heart as an Associate Director, Client Success, leading strategic public sector accounts to improve heart health management.
Join Wellmark as an Associate Pharmacy Clinical Account Consultant and drive meaningful change in healthcare through innovative pharmacy solutions.
Looking for an experienced VP of Client Success to enhance our market leadership in creator marketing at #paid.
As Dakota's Onboarding Manager, you’ll shape the onboarding experience for clients in a fast-paced fintech environment.
Join BCD Meetings & Events as a Client Relationship Manager to cultivate lasting client relationships and drive account success in a dynamic team environment.
FleetPartners Group seeks a proactive Account Manager to drive growth and maintain customer relations in the SME sector within a hybrid work model.
Join Gainwell as a Client Engagement Specialist, where your passion for client support will drive impactful results in a fully remote environment.
As an Associate Account Manager at Clean Earth, you'll expand our client base and manage key accounts while working remotely in the Dallas metro area.
As a Senior Client Manager at American Express, you'll leverage your expertise to optimize merchant relationships and drive significant business results.
As a Senior Customer Business Manager at Johnson Controls, you'll lead HVAC service execution and drive business growth in the Higher Education sector.
Lantern seeks a strategic and experienced VP of Client Success to enhance relationships and revenue for Large Enterprise clients.
Kaseya, headquartered in Miami, Florida, and established in 2000, is an IT infrastructure management software company. Their platform allows managed service providers and internal IT departments to remotely manage and monitor computers.
136 jobsSubscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
