Project Management Office Lead (VA ESOM)

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem-solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and practical solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.

IT Concepts, Inc. (ITC) is seeking an experienced PMO Lead to support our VA-ESOM-End Point Support and Operations Monitoring contract. The candidate must have prior experience leading a project management office or previously served as a project or program manager. The PMO Lead must manage through others to strategically direct a team that supports both tactical assignments and strategic projects. The candidate will be required to work cross-functionally to deliver organizational efficiencies and thrives in ambiguous situations. They must be experienced with the nuances of government contracting; responsible for ensuring adherence to compliance and regulatory constraints.

Responsibilities:

• Effectively leads through direct reports, providing mentorship, and actionable, constructive feedback, when required
• Proactive and concise communicator; with the ability to effectively communicate with varying stakeholders, inclusive internal and external customers
• Leads the PMO team; providing overarching suitability, onboarding, recruiting, and general program management support for Enterprise Command Operations (ECO), End User Operations (EUO), and Business Operations domains
• Identifies process gaps within PMO function, and facilitates cross-collaboration to seek resolutions that increase efficiencies by 25%
• Responsible for operationalizing the PMO function, strategically leading the team to define, document and socialize processes that result in program and organizational efficiencies
• Identifies and leads opportunities to automate work activities and processes; collaborates with colleagues to evaluate, prioritize, and implement technological solutions (ie- SharePoint) that deliver the greatest impact to end users
• Serves as a change management agent, developing and presenting documentation to effectively communicate changes to encourage stakeholder adoption and consensus
• Prioritizes work assignments for the team; with the ability to communicate when adjustments are required to meet customer demands
• Represents the PMO during internal, as well as customer meetings; providing status updates associated with onboarding, suitability, staffing, and program progress
• Devises and manages against key performance indicators, and utilizes data to effectively identify risks and challenges; subsequently, devises recommendations for consideration, and successfully executes, upon approval
• Develops project plans and schedules to ensure team alignment and delivery progress; defining milestones to illustrate objectives and requirements
• Supports the development and submission of deliverables; collaborating with Portfolio Management to leverage technology to automate the review and delivery process

• Manages other program management activities; as assigned

Location: This position will be performed remotely and will support Eastern Time working hours.

• Bachelor’s degree in engineering, Computer Science, Systems, Business, Human Resource or related scientific / technical discipline. (8 years of additional relevant experience may be substituted for education) 

• 10 years of relevant experience with large organizations and complex projects / programs. 
• 5 years of cross-functional facilitation experience, with the ability to influence a variety of stakeholders to drive consensus and progress
• 5 years of general program management experience; exposure to cost, schedule, and budget constraints, as well as risk management
• Prior exposure and experience with onboarding and suitability processes; knowledge of staffing for service contracts and general recruiting practices
• Experienced with change management, leveraging a variety of communication modalities to garner buy in and adoption

• MS Office Suite (Excel, PowerPoint, Word) 

• Quick Learner with Integrity/Honesty, good communication (verbal and written) and interpersonal skills. 

• Comfortable working in a dynamic, fast-paced environment. Stay abreast of industry trends and best practices 

• Industry knowledge and/or U.S. Government security controls and best practices. 

• Strong problem-solving, coaching, and teamwork skills. 

Preferred: 

• Experience supporting a federal client. 

• Section 508 conformance experience or knowledge. 

• PMP Certification, ITI 4 Foundation or equivalent. 

Clearance:

• Able to obtain and maintain Public Trust Clearance. 

• US Citizen or Green Card holder. 

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more.  We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

Commitment Equal Opportunity Employment & VEVRAA

Kentro is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.

Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.”  Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position.  If you need alternative application methods, please email careers@kentro.us and request assistance.  

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.