Job details

Kenzie Cybersecurity Coach

We are one growing team with one powerful goal — and as a global leader in education, we strive for a workforce that reflects the individual differences of our learning community. We believe that our employees can be their best selves when they can be their true selves. That is why we’re committed to cultivating and preserving a culture of inclusion in which all our employees feel welcomed, valued and empowered. Together, we will shape the future of education by transforming lives beginning with yours.

The Opportunity

The Kenzie Coach serves learners by assisting with academic success strategies and. Primary responsibilities of this role are to support learners to become more independent, persist in their studies, and reach their goals. This role provides individual and/or group tutoring to learners across a broad range of subject matter based on their personal area of knowledge and experience. The Kenzie Coach meets with learners to clarify and review concepts, explain processes, and help learners solve specific problems. The Kenzie Coach supports demo-centered activities, and as such, the emphasis and content of the coaching sessions is determined by the learner's needs.

You Will:

Be available to assist learners during whole group learning, study halls, one-on-ones, workshops, or any other scheduled or unscheduled activities.
Recognize primary role to help learners become more confident, more successful, and self-directed learners.
Monitor the cohort's correspondence across various tools such as Slack, InScribe, Kenzie Tickets, Canvas and respond or triage learner's questions appropriately.
Become familiar with EC Council provided iLab assignments to provide help to learners.
Attend weekly check-ins with the facilitator for assigned term.
Recognize the different learning styles and student preferences.
Grade assignments such as reflection papers, reflection quizzes, discussion posts, et
Create a professional and welcoming environment by modeling respect for learners' diverse cultures, language skills, and experiences.
Participate in professional development activities to improve coaching skill and continue to grow cultural competence and reflection skills.
Utilize listening and questioning strategies as the primary coaching method to diagnose student needs and monitor progress.
Complete instruction reports on all coaching sessions, to be submitted by end of day. If working after-hours, the reports should be submitted by 12:00pm the following day.
Utilize feedback and reflection to improve practice.
Attendance, punctuality, and reliability are essential functions of this role.
Other duties and responsibilities as assigned.

What we are looking for:

Years of experience: Must have completed one term at Kenzie Academy with a 90% or higher or have at least six months of prior programming experience.
Degree(s): High School diploma or equivalent
Able to maintain an established schedule, ensuring attendance, punctuality, reliability, and consistent communication with managers.
Must maintain a 90% in current quarter to continue in the coaching program.
Applicants will be required to pass a skill check.
Dedicated, quiet work environment with reliable hard-wired internet access.
Excellent verbal and written communication skills.
Comfort level with learning new online systems and technologies.

Preferred Qualifications:

Bachelor's degree in related technical field.
One year experience tutoring, working in academic support services, or teaching at the high school or collegiate level.
Experience working with teams of teaching assistants, tutors, or similar instructional staff.
One year programming experience.
Comfortable working in a fast-paced environment with tight deadlines.
Excited to experiment with new approaches to education.
Comfortable working on a remote team via chat and video.

Thinking about the job, but not sure you should apply? We still want to hear from you.

We recognize that not everyone enters the world of work with the same advantage, opportunity, and privilege. This is why your skills and experiences are important to us. Take the leap and apply, you just might be the person we are looking for!

Who Are We?

Kenzie Academy is a set of bootcamp-style tech certificates from Southern New Hampshire University. The program develops modern tech workers, reimagines higher education, combines training in the latest tech skills, real-world work experience, and mentorship from industry experts.

To ensure equal employment opportunity, Kenzie Academy shall not discriminate against any individual or group because of race, color, creed, ethnicity, sex, religion, national origin, citizenship, marital or parental status, disability, age, gender, gender identity or expression, sexual orientation, pregnancy, veteran/military status, genetic information, or on any other legally prohibited basis.

Join a community of students, instructors, and staff - here to support your education, goals and dreams.

Please note that a background check is required for employment.

By Southern New Hampshire University

Southern New Hampshire University is dedicated to transforming the lives of learners. Our success is defined by our students’ success. By relentlessly challenging the status quo and providing the best support in higher education, we expand access ...

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INDUSTRY

Colleges & Universities

TEAM SIZE

10000+

LOCATION

Hybrid, based in Manchester, NH

DATE POSTED