Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Community Support Lead: Trust & Safety image - Rise Careers
This job is expired We're automatically mark job as expired after 180 days of its inactivity
Job details

Community Support Lead: Trust & Safety

Khan Academy is looking for an experienced Trust & Safety leader to drive safety solutions for online educational products and communities.

Skills

  • 4+ years professional trust and safety experience
  • Experience working closely with product teams
  • Expertise with relevant laws and trends in online trust and safety
  • Ability to analyze qualitative and quantitative data
  • Excellent written communication skills
  • Project management experience
  • Cross-functional collaboration skills

Responsibilities

  • Analyze and improve Khanmigo moderation processes
  • Advocate for tool and product needs around community safety
  • Represent user safety point of view in new feature development processes
  • Dive deep into comment moderation tools and ensure strong safety coverage of discussions
  • Audit customer support processes for vulnerabilities and train support team
  • Lead customer support projects and needs outside of main focus

Education

  • Bachelor's degree or higher

Benefits

  • Competitive salaries
  • Ample paid time off
  • Remote-first culture
  • Generous parental leave
  • Opportunity to work on impactful products
  • Comprehensive benefits package
To read the complete job description, please click on the ‘Apply’ button
Khan Academy Glassdoor Company Review
4.2 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
Khan Academy DE&I Review
3.7 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
CEO of Khan Academy
Khan Academy CEO photo
Sal Khan
Approve of CEO

Average salary estimate

$105000 / YEARLY (est.)
min
max
$100000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User
Khan Academy Remote Mountain View, CA / Remote friendly (Continental US + Hawaii + Canada Only)
Posted 24 hours ago
Inclusive & Diverse
Diversity of Opinions
Growth & Learning
Mission Driven
Social Impact Driven
Empathetic
Dental Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Performance Bonus
Family Medical Leave
Paid Holidays
Photo of the Rise User
Posted 20 hours ago
Inclusive & Diverse
Diversity of Opinions
Growth & Learning
Mission Driven
Social Impact Driven
Empathetic
Dental Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Performance Bonus
Family Medical Leave
Paid Holidays
Photo of the Rise User
Posted 6 days ago
Photo of the Rise User
Customer-Centric
Rapid Growth
Diversity of Opinions
Reward & Recognition
Friends Outside of Work
Inclusive & Diverse
Empathetic
Feedback Forward
Work/Life Harmony
Casual Dress Code
Startup Mindset
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Rise from Within
Maternity Leave
Paternity Leave
Flex-Friendly
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off
Photo of the Rise User
cargo.one Remote No location specified
Posted 4 days ago
Photo of the Rise User
Posted 11 days ago
Dental Insurance
Disability Insurance
Vision Insurance
Performance Bonus
Paid Holidays
Photo of the Rise User
Third Bridge Remote 19/F, The L. Place, 139 Queen's Road Central, Hong Kong, Hong Kong
Posted 14 days ago
Photo of the Rise User
Posted 7 days ago

Our mission is to provide a free, world‑class education for anyone, anywhere.

105 jobs
MATCH
Calculating your matching score...
BADGES
Badge ChangemakerBadge Flexible CultureBadge Future MakerBadge Work&Life Balance
CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Growth & Learning
Mission Driven
Social Impact Driven
Empathetic
BENEFITS & PERKS
Dental Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Performance Bonus
Family Medical Leave
Paid Holidays
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$100,000/yr - $110,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 14, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!