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Senior Executive Assistant to the CEO

Kindred is a members-only home swapping network that unlocks the ability to live a travel-rich lifestyle through the power of community. By exchanging primary residences with trusted peers, renters and owners alike can match with Kindred spirits and explore new destinations without breaking the bank.

We are on a mission to build a sharing economy that lives up to the name, and we’ve raised significant capital from some of the best investors in Silicon Valley, including Andreessen Horowitz, New Enterprise Associates, Bessemer Venture Partners, Caffeinated Capital, Elad Gil, and the founders of Opendoor, Figma, ClassPass, Clubhouse, Divvy, Gem, and Homebound.

The co-founders are proven leaders from the early team at proptech company Opendoor ($15B+ exit) and have each separately built and scaled products that today do $1B+ annual revenue combined.

We’re looking for the world’s top builders, executors, and believers to join us on this ride.

You can learn more about us in Forbes and TechCrunch.

The Role:

We are seeking an experienced Senior Executive Assistant to provide world-class administrative support to our CEO. This role is essential to Kindred’s ability to scale and achieve its mission by optimizing the CEO’s time and focus. By expertly managing the CEO's calendar, travel, and communications, you’ll ensure that her attention remains focused on the highest-impact activities. As her trusted right hand, you will enable our CEO to concentrate on top priorities, from investor relations to key partnerships, while seamlessly handling day-to-day tasks. You’ll play a critical role in driving efficiency and organization within the office of the CEO, enhancing the productivity and alignment across the executive team and company as a whole.

You Will:

  • Serve as a strategic administrative partner to the CEO, proactively anticipating needs to protect her time and attention.

  • Track ongoing action items and follow up as needed to keep the CEO organized and aligned with priorities.

  • Act as a gatekeeper, confidently saying "no" when necessary to maintain focus on critical business goals and priorities.

  • Provide in-office support at least 4 days per week, occasionally working from the CEO's home to enable close collaboration and alignment.

  • Calendar Management: Manage a complex and ever-evolving calendar with an eye for detail, strategically rescheduling meetings and proactively blocking time to maximize productivity.

  • Travel Coordination: Arrange complex domestic and international travel with detailed itineraries, balancing precise travel logistics with the needs and expectations of a global team.

  • Inbox Management: Oversee the CEO’s inbox to prioritize key messages, draft responses in her voice, and track follow-ups.

  • Office Management (interim, at least 6 months): Support office management during the new office transition, dedicating ~10% of your time to tasks such as coordinating office access, welcoming visitors, organizing team meals, and managing vendor relationships.

  • Assist in special projects such as planning offsites, events, and executive gatherings, handling all logistical details and occasionally leading ad hoc projects to provide operational support.

You may be a fit for this role if you:

  • Have 7+ years of experience as a Senior Executive Assistant, Executive Business Partner, or similar role, ideally supporting the CEO of a fast-growing tech startup from Series C through post-IPO stages.

  • Are skilled in managing complex schedules and have experience supporting executives with extensive travel, understanding the logistics required to optimize their time across multiple time zones.

  • Are highly organized with exceptional judgment, able to prioritize and make decisions independently with limited guidance.

  • Possess strong written communication skills, with the capability to draft messages in the CEO’s voice and maintain a high level of professionalism.

  • Demonstrate discretion, resourcefulness, and an ability to build relationships and communicate effectively at all levels.

  • Are proficient in Google Workspace (Gmail, Calendar) and familiar with productivity tools such as Slack and Notion.

  • Are based in San Francisco and able to work in-office at least 4 days per week, with occasional flexibility to work from the CEO’s home.

Our Benefits:

At Kindred, we know that good things happen when we look out for one another. We offer teammates the following benefits:

  • Our opening spans more than one career level. The base salary offered depends on many factors, such as work experience, transferable skills, business needs and impact, and market demands.

  • A vibrant, inclusive, and highly skilled team that ferociously protects team chemistry.

  • A culture of championship (vs. just mentorship), feedback, and continual development

  • Competitive cash compensation and equity

  • Unlimited vacation policy

  • Full health benefits

  • UNLIMITED free stays at Kindred homes during your time as an employee

  • $4,000 annual travel stipend to use toward travel costs to stay at a Kindred home

  • Remote-flexible work environment. We encourage team members to travel and adventure, including working from Kindred HQ in San Francisco!

  • Regular offsites to co-locate with the team

At Kindred, we believe that bringing together people who have different worldviews, personal circumstances, and unique experiences improves our customer service, work environment, and one another. Diverse strengths, abilities, ideas, and perspectives power the flow of innovation and creativity, which is vital to our success. We encourage people from all walks of life — all backgrounds, identities, genders, ages, races, religions, abilities, and socioeconomic statuses — to apply.

We are committed to providing equal employment opportunities for all applicants and employees. Kindred does not discriminate on the basis of any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, family care or medical leave status, marital status, domestic partner status, military and veteran status, or any other characteristic protected by US federal, state or local laws, or the laws of the country or jurisdiction where you work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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What You Should Know About Senior Executive Assistant to the CEO, Kindred

Are you ready to take your career to new heights as a Senior Executive Assistant to the CEO at Kindred? Based in the vibrant city of San Francisco, Kindred is revolutionizing the home swapping industry, creating a community where travel becomes an enriching lifestyle. As an Executive Assistant, you’ll be the backbone of our CEO's operations, expertly managing their calendar, travel, and daily communications to help them focus on what truly matters. With a team of passionate builders and thinkers from top tech companies backing us, we’re on an ambitious mission, and we need someone like you to thrive in this fast-paced environment. Your role will involve not only protecting the CEO’s time but also enhancing the productivity and alignment throughout the organization. You’ll be expected to handle complex schedules and travel logistics with the utmost detail, ensuring everything runs smoothly. Plus, you will have a hand in special projects, office transitions, and employee gatherings, demonstrating your vital contribution to our company culture. If you have over seven years of experience supporting senior executives in high-growth environments, a knack for organization, and the ability to communicate effectively, we want to hear from you! At Kindred, we offer a vibrant team culture, unlimited vacation, and unique travel perks. Join us on this unforgettable journey where your skills will be valued, and your contributions will make a tangible difference.

Frequently Asked Questions (FAQs) for Senior Executive Assistant to the CEO Role at Kindred
What does a Senior Executive Assistant at Kindred do?

As a Senior Executive Assistant at Kindred, your role is pivotal in managing the CEO's time and priorities. You'll oversee calendar management, coordinate travel, and handle communication, ensuring the CEO can focus on high-impact activities. Your strategic partnership will also extend to managing special projects and office transitions.

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What qualifications do I need to apply for the Senior Executive Assistant position at Kindred?

To apply for the Senior Executive Assistant position at Kindred, you should have at least seven years of experience supporting high-level executives, preferably in fast-paced tech startups. Skills in organization, communication, and proficiency in Google Workspace are essential for success in this role.

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What are the benefits of working as a Senior Executive Assistant at Kindred?

Working as a Senior Executive Assistant at Kindred comes with numerous benefits, including competitive compensation, unlimited vacation, full health benefits, and a unique $4,000 travel stipend for Kindred stays. You’ll be part of an inclusive team that values employee well-being and professional growth.

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How does Kindred support work-life balance for Senior Executive Assistants?

Kindred promotes work-life balance by offering flexible working arrangements, including the option to work remotely part-time. Additionally, our unlimited vacation policy encourages you to take time off and recharge while enjoying the benefits of resourceful travel.

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What qualities make a successful Senior Executive Assistant at Kindred?

Success as a Senior Executive Assistant at Kindred relies on excellent organizational skills, strong judgment, and the ability to communicate effectively. Discretion, resourcefulness, and your capacity to anticipate needs and prioritize tasks are also critical to excelling in this role.

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What is the company culture like at Kindred for Executive Assistants?

At Kindred, the culture is vibrant, inclusive, and collaborative. As a Senior Executive Assistant, you will enjoy being part of a team that emphasizes feedback, professional development, and the importance of maintaining positive chemistry among team members.

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What are the expectations for a Senior Executive Assistant's work schedule at Kindred?

The Senior Executive Assistant at Kindred is expected to provide in-office support at least four days a week. We encourage collaboration, and occasionally, you might work from the CEO's home to ensure close alignment on priorities and ongoing projects.

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Common Interview Questions for Senior Executive Assistant to the CEO
Can you describe your experience supporting C-level executives?

When answering, highlight your years of experience and specific responsibilities that mirror the demands of supporting C-level executives. Discuss how you managed complex schedules and any communication strategies you developed to maintain clarity and efficiency in these roles.

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How do you prioritize tasks for a busy executive?

Emphasize your organizational skills and methods for prioritizing tasks, such as using digital tools or creating to-do lists. Provide an example of a time you effectively managed competing priorities and ensured the executive's time was utilized efficiently.

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Describe a time when you had to manage a challenging scheduling conflict.

Share a specific example where you successfully navigated a difficult scheduling issue. Explain the strategies you used to resolve the conflict while ensuring the executive met essential commitments.

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How do you maintain confidentiality in your role?

Discuss your understanding of confidentiality and its importance in executive roles. Provide examples of the measures you take to ensure sensitive information is handled discreetly and securely.

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What tools have you used for calendar management and scheduling?

List the specific tools you've used such as Google Workspace, Microsoft Outlook, or scheduling applications. Explain how these tools have enhanced your efficiency in managing calendars and coordinating meetings.

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How would you handle a last-minute change to the CEO's travel plans?

Discuss your approach to flexibility and how you would quickly adapt to new circumstances. Provide a real example of a change you successfully managed and how you ensured that the CEO's needs were still met under those constraints.

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What strategies do you employ to keep track of ongoing action items?

Talk about tools or techniques you use to track action items, such as project management software or personal task lists. Emphasize your proactive communication style in following up with team members to ensure accountability.

Join Rise to see the full answer
Can you give an example of a successful project you managed autonomously?

Think of a project that showcases your initiative and organizational skills. Describe the challenges you faced, the steps you took to manage the project, and the outcomes that made it successful.

Join Rise to see the full answer
How do you ensure effective communication with the CEO?

Outline how you tailor your communication style in alignment with the executive’s preferences. You might mention adapting your message tone and clarity based on the communications received and being proactive about updating the CEO on critical information.

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Why do you want to work at Kindred as a Senior Executive Assistant?

Share your passion for the home swapping industry and Kindred’s mission. Discuss how your skills and values align with the company culture and how you envision contributing to and growing with the team.

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Full-time, hybrid
DATE POSTED
November 26, 2024

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