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System Test Execution Engineer - 2197 & 2198

Company Description

No Relocation Assistance Provided. 

KIOXIA America, Inc. is the U.S.-based subsidiary of KIOXIA Corporation, a leading worldwide supplier of flash memory and solid state drives (SSDs). From the invention of flash memory to today’s breakthrough BiCS FLASH™ 3D flash memory technology, KIOXIA continues to pioneer innovative memory, SSD and software solutions that enrich people's lives and expand society's horizons. The company's innovative BiCS FLASH™ 3D flash memory technology is shaping the future of storage in high-density applications, including advanced smartphones, PCs, SSDs, automotive, and data centers.

Job Description

KIOXIA America Inc., formerly Toshiba Memory America Inc., is looking for a System Test Execution Engineer, Customer Technical Support Engineer, SSD BU in the Customer Technical Support department.  This role reports to the Sr Manager, Customer Technical Support, Central Region, SSD BU.

As a Test Execution engineer, this role will include conducting hands-on testing of SSDs in a variety of customer test environments. You will work with internal teams to test and troubleshoot SSD products in a range of servers with different OS and BIOS environments. In some cases, you will collaborate directly with customers on test design and execution plans. 

Responsibilities:

  • Work independently as a test engineer to set-up and conduct hands-on testing of NVMe and SAS SSD products in server platforms.
  • Generate records to track test progress and results in an organized manner.
  • Create test plans for optimized efficiency.
  • Collaborate with internal and customer engineers, including international teams, to support SSD software testing.
  • Communicate frequent status updates to relevant team members.
  • Document and resolve technical issues in a variety of OS environments.
  • Conduct first-level failure analysis on SSD drives that fail during qualification and drives returned for urgent field issues.
  • Perform other lab-related functions related to the support of our products and customers, including planning for new test equipment purchases, maintenance and configuration of existing equipment infrastructure as needed.
  • Install NVMe and SAS Servers into racks.

Qualifications

  • B.S. or M.S. in Engineering or equivalent of minimum of 2 years of experience in technical industry with hands-on hardware testing experience, ideally with HDD or SSD devices.
  • 2-4 yrs experience with Windows & Linux OS interfacing.
  • Experience in NVMe & SAS interfaces, storage architectures, operating systems, and RAID file systems.
  • Working knowledge of storage architectures and file systems.
  • Familiar with RHEL, ESXi, Ubuntu, Azure, SUSa, SPX.
  • Excellent verbal and written communication and customer engagement skills.
  • Exceptional organizational and time management skills.
  • Must be able to effectively prioritize and complete simultaneous issues and tasks in a dynamic environment.
  • Strong problem solving and issue triage skills.
  • Able to lift ~50 lbs.
  • Preferred: Experience with iDRAC and Dell BIOS.
  • Preferred: Experience with SAS/NVMe protocol analyzers.
  • Preferred: Ability to create simple scripts in Windows and Linux OS.

Additional Information

Req# 2197-2200; #LI-CB1

The expected salary for this position is $76,086.00 - $126,693.00.

At KIOXIA, we value the following:

  • Investment in you
    • Offering opportunities for career growth and personal development training
  • Open-minded management
    • Empowering employees by listening and responding to ideas, issues, and approaches
  • Flexible work-life balance
    • Offering a generous PTO allotment, holiday shutdown, and flexible work options
  • Diversity of cultures, perspectives, backgrounds and experiences of all our team members
    • Through our diversity, equity and inclusion initiatives, our focus is to strengthen our company culture to create more inclusion and belonging for all
  • Benefits for our team members
    • Excellent medical and non-medical benefits, 401(k) matching, pet insurance

KIOXIA America, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Average salary estimate

$101389.5 / YEARLY (est.)
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$76086K
$126693K

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What You Should Know About System Test Execution Engineer - 2197 & 2198, Kioxia

Are you ready to take your engineering skills to the next level? KIOXIA America Inc. is on the hunt for a System Test Execution Engineer to become part of our dynamic Customer Technical Support team in Round Rock, TX. As a part of our innovative group, you'll dive into the hands-on testing of SSDs across various customer environments, tackling exciting challenges within high-density applications that shape the future of storage. Imagine collaborating with brilliant engineers, both internally and directly with customers, designing efficient test plans, and troubleshooting SSD products as they navigate from servers to data centers. At KIOXIA, you'll generate organized records that track progress and results, conduct first-level failure analysis on SSD drives, and communicate often with your team about the status of ongoing projects. Your creativity and expertise will help streamline testing processes while you enjoy the perks of flexible work-life balance and career development opportunities. If holding a B.S. or M.S. in Engineering and having strong experience with Windows and Linux OS excites you, and if you’re eager to work in a frontline support role that helps shape technology as we know it, KIOXIA could be the perfect fit for you! Join us in our mission of innovation, contribute to a diverse culture, and be part of a community that values your ideas and perspectives. Apply today to explore a role that offers not just a job but a chance to make an impact!

Frequently Asked Questions (FAQs) for System Test Execution Engineer - 2197 & 2198 Role at Kioxia
What are the key responsibilities of the System Test Execution Engineer at KIOXIA America?

As a System Test Execution Engineer with KIOXIA America, your primary responsibilities include conducting hands-on testing of NVMe and SAS SSD products in various server environments. You'll be charged with creating test plans for efficient operations and collaborating closely with both internal teams and customers to execute and design tests. Documenting work comprehensively and performing first-level failure analyses on SSD drives are critical parts of your role. Look forward to an engaging environment where you will also manage equipment, document issues across different operating systems, and keep the communication flowing between stakeholders.

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What qualifications are required for the System Test Execution Engineer position at KIOXIA America?

KIOXIA America is looking for candidates with a B.S. or M.S. in Engineering, alongside at least 2 years of technical industry experience, ideally involving hands-on hardware testing with HDD or SSD devices. Familiarity with Windows and Linux OS, NVMe & SAS interfaces, and various storage architectures is crucial. If you have excellent communication skills, exceptional time management abilities, and problem-solving expertise, you'll likely fit right in with our dynamic team!

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What kind of experience is preferred for the System Test Execution Engineer role at KIOXIA?

While a minimum of 2 years of hands-on testing experience is essential, KIOXIA America prefers candidates who have in-depth exposure to NVMe and SAS protocols. Additional experience with iDRAC, Dell BIOS, and creating simple scripts in Windows and Linux environments is valued. Understanding diverse storage architectures and file systems can make your application stand out even more!

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What benefits does KIOXIA America offer to the System Test Execution Engineer?

KIOXIA America provides an array of benefits for its System Test Execution Engineers, including comprehensive medical and non-medical health benefits, 401(k) matching, and even pet insurance! You can expect generous PTO, holiday shutdowns, and opportunities for career growth—all while enjoying a flexible work-life balance. Our commitment to diversity and inclusion ensures that all team members feel welcomed and represented in our workspace.

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How important is teamwork in the System Test Execution Engineer role at KIOXIA?

Teamwork is paramount in the role of a System Test Execution Engineer with KIOXIA America. You will frequently collaborate with both internal teams and external customers to develop testing procedures and resolve issues. Effective communication and collaboration skills are vital for your success, as you will be part of a larger effort to innovate in the SSD landscape, make improvements, and keep projects on track. We thrive on shared ideas and perspectives!

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Common Interview Questions for System Test Execution Engineer - 2197 & 2198
Can you explain your experience with NVMe and SAS technologies?

When answering this question, detail any projects where you've worked with NVMe and SAS, emphasizing specific tasks such as testing, troubleshooting, or using protocol analyzers. Discuss your familiarity with different data architectures and how your experience has prepared you for hands-on SSD testing roles.

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How do you prioritize tasks when working on multiple projects?

To address this question effectively, describe your approach to task prioritization. Discuss how you assess project deadlines, team needs, and the potential impact of your work. Use examples from previous roles to illustrate how you've successfully managed simultaneous projects, especially in a technical environment.

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Describe a time when you identified a problem during a test. What steps did you take?

In your response, narrate a specific incident where you noticed a flaw or issue during testing. Detail how you documented the problem, communicated it to the relevant stakeholders, and the steps you took to troubleshoot. Highlight your analytical skills and how this experience has enhanced your testing strategy.

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What testing processes do you find most effective for SSD products?

When fielding this question, discuss specific testing methodologies that are effective for SSD products. Mention any frameworks you’ve used, as well as how you adapt your approach to different projects. Sharing your insights on ensuring optimal testing results while maximizing efficiency will impress the interviewer.

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How do you handle feedback from team members or customers?

It's important to showcase your openness to feedback. Explain how you view constructive criticism as an opportunity for growth. Provide an example of how you’ve utilized feedback to improve your testing processes or engineering practices, demonstrating your willingness to learn and adapt.

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What scripting languages are you familiar with, and how have you used them?

Detail your experience with any scripting languages relevant to the role, such as Python, Bash, or PowerShell. Discuss scenarios where you've created scripts to automate testing processes or analyze data, showing your ability to streamline operations and improve efficiency.

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How do you stay updated on the latest trends in storage technology?

Mention different resources you utilize, such as industry journals, blogs, or relevant tech seminars, to stay current on storage technology advancements. Discuss how continuous learning influences your work as a System Test Execution Engineer and enhances your capacity to innovate.

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Can you explain the importance of documentation in testing?

Highlight the significance of thorough documentation in testing, emphasizing how it creates transparency, facilitates team communication, and contributes to project continuity. Share an example where documentation played a key role in resolving an issue or aiding follow-up tests.

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What challenges have you faced when testing SSDs and how did you overcome them?

Share specific challenges, such as compatibility issues or performance bottlenecks. Discuss the troubleshooting steps you took and any strategies you adopted to resolve these challenges effectively, demonstrating your problem-solving capabilities.

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Why do you want to work as a System Test Execution Engineer at KIOXIA America?

Articulate your reasons for wanting to join KIOXIA, relating it to the company’s innovation in storage technology, the collaborative environment, and your personal career goals. Emphasize how your skills align with KIOXIA's mission, and express enthusiasm for contributing to future advancements in the field.

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Kioxia Holdings Corporation, simply known as Kioxia, is a Japanese multinational computer memory manufacturer headquartered in Tokyo, Japan.

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Full-time, on-site
DATE POSTED
March 19, 2025

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