Engagement Director

About Klick Health

Meet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we’re still growing fast, even after two decades. What does that mean for you? As Klick experiences exponential growth year-over-year, so do the people who help make it happen. Because we’re constantly evolving and changing, we invest in talent early and often, to develop future leaders at all levels. We’re one of the country’s Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing. We know that career paths are seldom simple and straightforward. And that's an asset. If you feel like you'd be a good fit for this role, we encourage you to apply and take the first steps to starting your career journey at Klick!

Job Details

We are looking for an Engagement Director to join our Scientific Innovation/Medical Communication Department. Engagement directors assume responsibility for understanding core scientific & medical communication strategy and projects, as well as all aspects of their assigned businesses, in depth. They serve as a  liaison between clients and internal teams to execute on medical/scientific communication strategy and initiatives.

This includes working closely with clients to establish specific medical  communication needs and identifying business opportunities to meet those needs.  Once specific needs are identified this role is responsible for helping to recognize and implement solutions that will contribute to achieving client goals. 

The Engagement Director will collaborate with cross-functional teams to manage project execution to ensure processes are being followed and comply with client regulatory requirements.  This individual will be responsible for ensuring all projects are delivered within budget, on time and on strategy with attention to detail and flawless execution. Excellent written and verbal communication skills, and the willingness to be an active contributor to a positive, innovative and collaborative work environment is needed.

• An understanding of medical communications and regulations of the pharmaceutical/healthcare industry in the US.
• A passion for healthcare, technology, innovative solutions, emerging digital trends/social media

• Strong presentation, written and communication skills
• Ability to recognize and implement solutions that will contribute to achieving client goals
• Understand client’s business, industry, competitors, key drivers, environment, etc.
• Articulate client’s medical objectives and ensure they are incorporated into recommendations

• Lead client meetings and workshops
• Provide onsite assistance at conferences and meeting support, as needed 
• Work closely with clients to understand their business needs
• Ensure all communications reflect the Klick Health standards and assist in developing a positive client experience

• Participate in research and development of background materials for new business pitches

• Lead cross-functional teams in delivering innovative medical/scientific communication programs 
• Be an active contributor to a positive, innovative, collaborative and cooperative work environment
• Ability to work independently as well as on a team

• Lead and contribute to tactical/program idea generation during brand planning, as needed
• Identify best practices and emerging innovative trends in medical communications

• Develop and review client budgets
• Complete timesheets accurately and on time
• Submit expense reports on time

• 10 years minimum business experience in medical communications or healthcare communications/marketing
• Previous medical communications agency experience
• BA/BS Degree, focus in Business or Science required

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Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.

We’re also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.