Job details

Freelance Account Supervisor

About Klick Health

Meet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we’re still growing fast, even after two decades. What does that mean for you? As Klick experiences exponential growth year-over-year, so do the people who help make it happen. Because we’re constantly evolving and changing, we invest in talent early and often, to develop future leaders at all levels. We’re one of the country’s Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing. We know that career paths are seldom simple and straightforward. And that's an asset. If you feel like you'd be a good fit for this role, we encourage you to apply and take the first steps to starting your career journey at Klick!

As an Account Supervisor, you’ll join a dynamic team of client services experts to bridge the gap between our valued clients and our internal teams. Your role will involve forging strong client relationships, understanding their unique marketing needs, ensuring precise project execution, and meeting tight deadlines, while collaborating with other crafts to implement innovative solutions that drive our clients towards their goals.

What sets Klick apart is the opportunity to collaborate with an inspiring group of individuals who are passionate about their work and committed to supporting each other. At Klick, diversity of skills and expertise thrives, creating a rich tapestry of knowledge and capabilities. We don’t expect you to be flawless from day one; we value your authenticity because it brings a unique perspective to our team. Join us at Klick, where your potential will flourish in an environment that values individuality.

Management and Execution:

Manage day to day projects and assure the delivery of those projects on time and within budget, while maintaining high client satisfaction.
Collaborate with your team to ensure precise project execution, guaranteeing adherence to processes and regulatory requirements.
Meet challenging deadlines while maintaining meticulous attention to detail and a commitment to flawless execution to consistently exceed client expectations.
Support delivery on key brand objectives, ensuring they seamlessly integrate into our strategic recommendations.
Assist with project budgets with direction from your leadership.
Collaborate with cross-functional teams in the delivery of launch programs.
Maintain an action and solution oriented approach at all times.
Ensure that all communications reflect Klick Health standards and contribute to a positive client experience.
Thoroughly grasp clients, industry dynamics, competitors, key drivers, and the evolving business environment.

Experience:

4+ years client services experience in the advertising industry.
2+ Years pharmaceutical/healthcare advertising experience required.
Comfortable managing a budget of 1-2M in revenue.
Experience participating in brand planning.
Launch experience is a plus. Intake of new client opportunities and brief coordination.
Setup, and participate in client meetings, provide follow-up and recap notes.
In partnership with Project Management, review and create scopes of work.
Client Feedback: Gaining clarity on changes/markups and communicating back to internal teams effectively.
Maintain relationships with manager and sr. manager level clients.
Strong presentation and communication skills.
Understanding of marketing communications and regulations of the pharmaceutical/healthcare industry.
University degree required, MBA a plus.

Requirements:

Travel: As needed travel to the client. Might be travel to OS or Toronto
Valid passport is required.
Hybrid work environment, two days a week in the office required.
Comfort with and enthusiasm for integrating AI into your work.

#LI-RB1, #LI-Hybrid

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.

We’re also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.

Klick Glassdoor Company Review

3.6

Klick DE&I Review

No rating

CEO of Klick

Lori Grant

Approve of CEO

Average salary estimate

$70000 / YEARLY (est.)

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$60000K

$80000K

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What You Should Know About Freelance Account Supervisor, Klick

At Klick Health, we are looking for a Freelance Account Supervisor to join our vibrant team in London, England. As part of a company that's been redefining the life sciences space since 1997, you'll experience an exciting blend of innovation and collaboration. We're renowned for fostering creative talent and ensuring our team flourishes. In this role, you'll act as a key liaison between our valued clients and our internal teams, building strong relationships, understanding unique marketing needs, and overseeing project execution with efficiency and precision. Your days will be filled with exciting challenges, including managing projects within budget and deadline constraints, while ensuring we create exceptional client experiences. You’ll thrive in our supportive and diverse environment, where collaboration is not just a word but a fundamental part of our culture. We believe that your unique perspective is valuable, and we encourage authenticity and growth. With continued career advancements and extensive opportunities for development, the Freelance Account Supervisor position at Klick Health is not just a job, but a step towards realizing your full potential. Embrace the path of continuous learning and let’s create meaningful work together! If you are passionate about healthcare advertising and want to make a difference, we would love to hear from you.

Frequently Asked Questions (FAQs) for Freelance Account Supervisor Role at Klick

What does a Freelance Account Supervisor do at Klick Health?

A Freelance Account Supervisor at Klick Health is responsible for managing client relationships, understanding marketing needs, and ensuring the successful execution of projects. They play a critical role in coordinating between clients and internal teams, guaranteeing that projects are delivered on time and within budget, while exceeding client expectations through high-quality service.