San Jose - Casino Customer Service Gaming Associate

We’re hiring for attitude and training for skill!

Start your career with Knighted and become a Gaming Associate.

Pay Rate: $22 - $24 per hour.

Location: San Jose, CA

Casino Schedule: 4 days a week, 10-hour shifts, night & graveyard shifts with days off on weekdays

Training Schedule: Weekdays, 12pm - 8pm

Your Role as Gaming Associate: 

Join our team and participate in live cardroom games, actively monitoring and ensuring the rules of the game are being followed. In addition to working closely with the casino and dealers, you will keep track of casino chips, ensure fairness and accuracy during the game, as well as report any suspicious activity accordingly. You will provide customer service by working well with casino staff to help provide a positive and professional atmosphere for guests and coworkers alike.

Check out our Gaming Associate in action by searching "What is a Gaming Associate?" on YouTube!

• Competitive Pay: Start at $21 per hour and receive a $2 differential for time worked between 12am-6am. 
• Comprehensive Benefits: Enjoy 401(k), student loan tools, free health options, vision, and dental insurance, an Employee Assistance Plan (EAP), paid time off, holiday pay, and more.
• Training Excellence: New to the industry? Don’t worry! Our rigorous training program will equip you with all the skills you need to thrive as a Gaming Associate.
• Career Growth: Top performers will move into leadership roles; in fact, many of our leaders began as Gaming Associates!
• Financial Perks: One-time $75 clothing reimbursement for dress code needs. We also provide commuter benefits to make your daily commute more convenient and cost-effective.
• Work-Life Balance: Minimal physical labor required. Emphasis on customer service, mental math skills, and attention to detail.
• Full Time & Over Time: We require a minimum of 40 hours per week and offer opportunities for overtime as well. 
• Make a Difference: Volunteer at Knighted-sponsored community events, making an impact both at work and beyond.
• Pay Raises: With each new game mastered and every skill honed through our training, you're not just gaining expertise — you're opening the door to increased compensation. Your commitment to excellence is the driving force behind your growth, and we're excited to stand by you every step of the way, supporting your journey to financial success through continuous learning and skill development.

• Must be 21 years of age or older.
• Ability to pass lifetime background check, credit check, and drug screen for state licensure. 
• Physical ability to sit or stand at a table for upwards of 3 to 4 hours at a time. 
• Strong visual and auditory capabilities. 
• Proficient in mental math (addition, subtraction, multiplication, and division).
• Authorization to work in the U.S. 
• Commitment to Knighted’s attendance and dress code standards. 

About Us:

At Knighted, we take pride in serving our local communities, enhancing the customer experience, and boosting operational efficiency for our clients. We're looking for individuals to join us and help us expand our top-tier presence in card rooms across California. We prioritize a respectful and friendly work environment where team members genuinely enjoy collaborating. Our belief in community as the foundation of prosperity drives us to give back through our Knighted Neighbors division.

Ready to Roll the Dice? Apply now! After submitting your application, you can expect to receive a phone call from our recruiting team to discuss the position further.