Job details
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Customer Success - Inbound, Western United States (REMOTE)
Knock is seeking a Customer Specialist for inbound support, specializing in the Western United States. The ideal candidate will educate clients on the Knock Bridge Loan and possess exceptional communication skills.
Skills
- Real estate experience
- Excellent communication skills
- Technical proficiency with software tools
- Emotional intelligence and empathy
Responsibilities
- Serve as the first point of contact for lenders, real estate agents, and borrowers
- Educate stakeholders on the Knock Bridge Loan
- Resolve inquiries and provide technical assistance
- Maintain positive customer experiences
- Support team learning and growth
Education
- High school diploma or equivalent
Benefits
- Top-tier medical, dental, and vision insurance
- Flexible Paid Time Off
- Paid parental leave
- $1,000 annual professional development allowance
- 401K plan
- $75 monthly wellness allowance
To read the complete job description, please click on the ‘Apply’ button
By
Knock
MATCH
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
LOCATION
No info
SALARY RANGE
$66,000/yr - $66,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
October 20, 2024
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