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Customer Implementation Specialist (Enterprise) (Hybrid)
KnowBe4 is the provider of the world's largest security awareness training platform. They are seeking a Customer Implementation Specialist to onboard customers effectively and build strong relationships.
Skills
- Experience with Salesforce or similar CRM.
- Strong communication skills.
- Excellent time management.
- Customer service expertise.
- Basic technical understanding of IT Security.
Responsibilities
- Leverage tools to ensure customer value from KnowBe4.
- Coordinate customer renewals and upgrades.
- Maintain CRM administration of accounts.
- Develop a customer strategy and plan.
- Manage the onboarding process.
- Monitor customer metrics and perform business reviews.
Education
- Associate's Degree or equivalent experience.
Benefits
- Company-wide bonuses based on sales targets.
- Employee referral bonuses.
- Adoption assistance.
- Tuition reimbursement.
- Certification reimbursement.
To read the complete job description, please click on the ‘Apply’ button
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KnowBe4
KnowBe4 is the world's largest provider of security awareness training and simulated phishing platforms.
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CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 20, 2024
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