Head of Content Operations

🚀 Ignite the Future of Education as our Head of Content Operations at Kognity 🚀

Are you passionate about revolutionising education? Do you have a talent for delivering world-class content? Join us at Kognity and be a driving force behind the evolution of education as our Head of Content Operations.

Why Kognity is the place to be:

• ✨ Educational Innovation: Be a part of a trailblazing EdTech company already at scale, committed to reshaping the future of learning. Your expertise will directly contribute to creating impactful solutions that enhance the educational experience for teachers and students.

• ✨Global product and team: Get extensive international exposure as our product serves clients in 120+ countries with the US being our future growth market.

• ✨ Collaborative Culture: Work alongside a passionate team dedicated to leveraging technology to radically improve learning. 

• ✨ Career Growth Opportunities: Seize the chance to grow professionally in a dynamic environment. We invest in our team members' development, providing resources and opportunities for continuous learning and advancement.

We’re on the hunt for an innovative Head of Content Operations to spearhead our content strategy and production. You'll lead the entire content operations journey—from budgeting and resource allocation to delivery—ensuring our educational materials are top-notch, resonate with our global audience, and are delivered on time and budget. Collaborate with product, marketing, and tech teams to create content that educates, engages, and inspires.

Responsibilities:

• 📊 Oversee content operations, optimise processes, manage risks, and ensure alignment with strategic goals, budgets, and timelines.

• 🌐 Manage department budget, collaborate on annual/three-year plans, oversee forecasts, allocate funds, monitor expenses, and optimise costs.

• 🧑‍🏫 Standardize processes and tools, enhance efficiency, ensure consistency, and foster continuous improvement in project management practices.

• 🛠️ Manage and cultivate supplier relationships, negotiate agreements, oversee contracts, and ensure vendor quality, efficiency, and compliance.

• 🧑‍🤝‍🧑 Mentor and support the 7-person operations team, oversee professional development, identify training opportunities, and monitor team well-being.

Requirements:

• 💻 Experience leading, mentoring and upskilling a team of Project Managers; with a focus on team development and performance enhancement.

• 📜 A Project Management Professional (PMP) certification or equivalent.

• 🌐 Experience overseeing and executing multiple projects, ensuring efficient workflows and on-time delivery. Owning budgets, estimates, and resource allocation.

• 🚀 Demonstrated proficiency in using major project management software tools (Smartsheet, Asana, Microsoft Project) and collaboration platforms (Slack, Teams).

• 📈 Evidence of leading initiatives that drove significant innovation or improvement in content operations or project management processes.

Interview process

• 📞 Discovery Call with a Recruiter: A friendly chat with a Recruiter to explore if the role is your perfect match.

• 🤝 Hiring Manager Hangout: Connect with the team lead for a laid-back conversation. Uncover the nitty-gritty details of the role and let them get to know you.

• 💡 Case study collab: Join forces with our VP of Content and a Project Manager to solve some real-world challenges.

• 🌟 Values Interview: Share your journey by engaging in a lively discussion about your experiences, aligning them with the heartbeat of our company values. 

• 🚀 Leadership discussion: Elevate the excitement with a chat with a member of our leadership team. It's the ultimate chance to understand our vision.

Our Values

• 🚀 We maximise progress - We're not just dreamers; we're doers! We dive deep, reflect, and craft strategies that propel us toward our vision. If it means maximum progress, we make it happen, no holding back!

• 👊 We take ownership - We take initiative and solve problems we see.

• 🤝 We drive customer value - Success for our customers drives our progress. We create customer value in everything we do.

• 🗣️ We are transparent - No secrets, no mysteries. We're the open book of opinions and feedback. Radical transparency is our thing, and we're not shy about sharing information far and wide. Let the truth shine!

• 💙 We take care of ourselves and each other - We work hard and passionately. We also prioritise our well-being and that of our colleagues. We think long-term.

Every qualified person will be evaluated regardless of age, gender, identity, nationality, ethnicity, sexual orientation, disability status or religion. 

Benefits 

• We empower work-life harmony; it’s up to you to  tailor “how” and “when” you work, in a way that fits your personal life

• A flexible workplace — you’re free to work from anywhere in the UK 

• A yearly budget to spend on health-related services - gym memberships, exercise classes, etc

• A home office allowance to create a comfortable remote work environment 

• 30 days of paid vacation every year

• Full pay sick leave starting on day 1

• MacBook, iPhone as work equipment 

• Stock option programme

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