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Industrial Technician - Elko, NV

Company Description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Description

JOB POSITION:  Industrial Technician 


Are you interested in becoming an experienced Overhead Crane Service Technician? Join Konecranes, one of the world’s largest material handling companies. We're seeking skilled individuals with electrical and mechanical expertise, comfortable working at extreme heights. Our service technicians, the heart of our industry, thrive in a safety-first environment. You'll troubleshoot 480 3-phase motors, address crane issues, and collaborate with clients and facility directors to meet service needs across the United States.   

 

Principal Responsibilities: 

  • Conduct inspections, maintenance, and repairs on electric overhead traveling cranes and hoists at customer locations.
  • Provide on-call service as part of a rotation, including after-hours support.
  • Troubleshoot electrical, mechanical, structural, and electronic issues on-site.
  • Perform post-repair audits to ensure safety features are functional.
  • Document findings and recommend corrective actions, including safety notifications to customers.
  • Consult with customers on repair and safety issues, offering recommendations for material handling improvement.
  • Produce electronic documentation using company tools, obtaining customer signatures.
  • Stay updated on industry codes and regulations (OSHA, ANSI, CMAA, HMI).
  • Complete service reports and other required documents accurately and promptly.
  • Communicate with the Field Operations Manager and Service Coordinator following established practices
  • Maintain company-issued equipment, vehicles, and assets in proper working order.
  • Operate tools, equipment, and vehicles, reporting deficiencies to the supervisor.
  • Follow established safety rules and procedures, including customer guidelines.
  • Participate in monthly safety meetings.
  • Perform other responsibilities as assigned by the supervisor. 

Qualifications

Education: High School Diploma required. Associate degree in Industrial Electrical and/or Mechanical Technology or related field preferred or equivalent vocational/technical training and experience. 

Experience: Minimum one (1) year experience involving electrical troubleshooting and mechanical repair. Some electronic experience but not necessary. Prior experience with cranes is a benefit, but not required. 

Other Requirements: Must have and maintain a good driving record, including a valid driver's license. Must be willing to work off the ground. Can work varied overtime, as needed by customer, be available for "on call" as part of the service office rotation and be able to travel and work out of town, on occasion. 

Must be able to frequently lift up to 25 lbs. Must be able to lift up to 50 lbs. on a daily basis. Must be able to lift up to 75 lbs. although not on a daily basis. Must be able to lift 100 lbs. on a rare basis. This position requires frequent climbing, balancing, stooping/crouching, and overhead reaching. This position requires occasional pushing, pulling, kneeling, and crawling. This position will be inside approximately 90% of the time and outside approximately 10% of the time. This position will be frequently exposed to heat, cold, noise and heights.  

  • This is a safety sensitive position.
  • *KCN

Additional Information

What we offer:

Salary: $22 - $48 an hour - Pay is determined based on skills, geographic location, internal equity, market/data analysis, number of years of prior relevant experience, degrees and/or certifications, technical assessment score, etc. 

Company Vehicle: Our Service Technicians get a work truck and a gas card to be used for business purposes. Candidates must pass a Motor Vehicle Record (MVR) check.

Benefits: Medical Plan, Dental, Vision, 401k plan with a match from day one, profit sharing, identity theft protection, accident insurance, travel insurance and so much more!

Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.

Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service

Holidays: 10 paid holidays per year

 

 

Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.

Average salary estimate

$72800 / YEARLY (est.)
min
max
$45760K
$99840K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Industrial Technician - Elko, NV, Konecranes

Are you ready to take your technical skills to new heights? Join Konecranes as an Industrial Technician in Elko, NV! At Konecranes, we believe that great customer experiences begin with our amazing team members, and we're looking for someone with both electrical and mechanical skills to join our growing family. As an Industrial Technician, you'll be at the forefront of our operations, working with overhead cranes and hoists to keep our clients' equipment in top shape. Your day-to-day will involve conducting inspections, troubleshooting electrical and mechanical issues, and collaborating with customers to improve safety and efficiency. But it’s not just about the job; it's about connecting with clients and ensuring they trust us to deliver exceptional service. Self-motivation, attention to detail, and a safety-first mindset are key to thriving in this role. Plus, you’ll have the opportunity to rely on your problem-solving skills as you operate in a variety of environments—whether on-site dealing with challenges or rolling out service reports. We value diverse skills and backgrounds because they enhance our culture and success. If you’ve got a high school diploma, related vocational training, and at least a year of troubleshooting experience, we want to hear from you. At Konecranes, the sky is literally the limit when it comes to your career potential, and we can’t wait to welcome you to our team!

Frequently Asked Questions (FAQs) for Industrial Technician - Elko, NV Role at Konecranes
What are the main responsibilities of an Industrial Technician at Konecranes?

As an Industrial Technician at Konecranes, your key responsibilities will include performing inspections, maintenance, and repairs on electric overhead traveling cranes and hoists, troubleshooting various issues on-site, providing on-call service as part of a rotation, and communicating with clients to ensure their operational needs are met. You will also conduct post-repair audits, document findings, and stay updated on industry regulations.

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What qualifications do I need to become an Industrial Technician at Konecranes?

To work as an Industrial Technician at Konecranes, you need a high school diploma, with an associate degree in Industrial Electrical or Mechanical Technology preferred. Additionally, you should have at least one year of experience in electrical troubleshooting and mechanical repair. Prior experience with cranes is a plus, but not necessary. A valid driver's license and a good driving record are also essential.

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What kind of environment will I work in as an Industrial Technician at Konecranes?

As an Industrial Technician at Konecranes, you will typically work inside around 90% of the time but also spend about 10% outside. You’ll need to be comfortable working at heights and exposed to varying temperatures. The role may also require frequent physical activity such as lifting and climbing, ensuring you stay active while working.

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What benefits does Konecranes offer to Industrial Technicians?

Konecranes offers a competitive salary range from $22 to $48 per hour, based on experience and qualifications. Additional benefits include a company vehicle, medical, dental, and vision plans, a 401k plan with matching contributions, profit sharing, generous vacation time, and paid holidays. We prioritize employee welfare with various additional benefits such as identity theft protection and accident insurance.

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How does Konecranes support ongoing training and development for Industrial Technicians?

Konecranes is committed to the professional growth of its team members. We encourage our Industrial Technicians to stay updated on industry codes and regulations through ongoing training and workshops. This investment in your development not only ensures safety and compliance but also prepares you for advanced roles within our company.

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Common Interview Questions for Industrial Technician - Elko, NV
Can you describe your experience with electrical troubleshooting?

When answering this question, highlight any specific projects you've worked on that involved diagnosing and resolving electrical issues. Discuss the tools and methods you used and the outcomes of your troubleshooting efforts to show your problem-solving skills.

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How do you approach safety when working at heights?

Describe the safety protocols you follow, such as using harnesses and communication procedures with your team. Emphasizing your commitment to maintaining a safe work environment is crucial in roles involving height and safety-sensitive tasks.

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What steps would you take if you noticed a safety issue during a repair?

You should convey that your first priority is always safety. Discuss how you would halt work, assess the situation, document your findings, and notify the appropriate parties. This answer shows your responsibility and dedication to safety standards.

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How do you handle customer complaints?

Explain your approach to listening actively to the customer's concerns, assessing the situation, and proposing a solution. Mention that you follow up to ensure their satisfaction, demonstrating your commitment to customer service.

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What is your experience with electric overhead traveling cranes?

Be honest about your experience. If you have direct experience, detail the types of cranes you've worked with. If not, express your willingness to learn and discuss related experience in mechanical repair that would translate to this role.

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How do you keep your technical skills up to date?

Discuss any specific resources you use, such as trade journals, online courses, or industry workshops. Highlighting a proactive approach to learning shows your commitment to your craft and your adaptability in the ever-evolving tech landscape.

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Describe a challenging repair you completed successfully.

Share a structured response focusing on identifying the problem, the steps you took to address it, and the successful outcome. This demonstrates your problem-solving abilities and technical knowledge.

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How would you prioritize multiple service calls on the same day?

Talk about the factors you consider in prioritizing service calls, such as urgency, distance, and customer relationships. Highlight your organizational skills and your ability to adapt to changing situations.

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What tools and technology do you prefer when working on machinery?

Discuss specific tools, equipment, or software you are familiar with and how they help you work efficiently. If you have experience with any specific tools that Konecranes uses, mention those as a plus.

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Why do you want to work at Konecranes?

Reflect on your alignment with Konecranes’ values, such as commitment to safety and customer satisfaction. Talk about their reputation in the material handling industry and your enthusiasm for contributing to their success.

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Full-time, on-site
DATE POSTED
December 15, 2024

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