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Industrial Technician- Indianapolis, IN

Company Description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community, and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Description

JOB POSITION:  Industrial Technician 


Are you interested in becoming an experienced Overhead Crane Service Technician? Join Konecranes, one of the world’s largest material handling companies. We're seeking skilled individuals with electrical and mechanical expertise, comfortable working at extreme heights. Our service technicians, the heart of our industry, thrive in a safety-first environment. You'll troubleshoot 480 3-phase motors, address crane issues, and collaborate with clients and facility directors to meet service needs across the United States.   

 

Principal Responsibilities: 

  • Conduct inspections, maintenance, and repairs on electric overhead traveling cranes and hoists at customer locations.
  • Provide on-call service as part of a rotation, including after-hours support.
  • Troubleshoot electrical, mechanical, structural, and electronic issues on-site.
  • Perform post-repair audits to ensure safety features are functional.
  • Document findings and recommend corrective actions, including safety notifications to customers.
  • Consult with customers on repair and safety issues, offering recommendations for material handling improvement.
  • Produce electronic documentation using company tools, obtaining customer signatures.
  • Stay updated on industry codes and regulations (OSHA, ANSI, CMAA, HMI).
  • Complete service reports and other required documents accurately and promptly.
  • Communicate with the Field Operations Manager and Service Coordinator following established practices
  • Maintain company-issued equipment, vehicles, and assets in proper working order.
  • Operate tools, equipment, and vehicles, reporting deficiencies to the supervisor.
  • Follow established safety rules and procedures, including customer guidelines.
  • Participate in monthly safety meetings.
  • Perform other responsibilities as assigned by the supervisor. 

Qualifications

Education: High School Diploma required. Associate degree in Industrial Electrical and/or Mechanical Technology or related field preferred or equivalent vocational/technical training and experience. 

Experience: Minimum one (1) year experience involving electrical troubleshooting and mechanical repair. Some electronic experience but not necessary. Prior experience with cranes is a benefit, but not required. 

Other Requirements: Must have and maintain a good driving record, including a valid driver's license. Must be willing to work off the ground. Can work varied overtime, as needed by customer, be available for "on call" as part of the service office rotation and be able to travel and work out of town, on occasion. 

Must be able to frequently lift to 25 lbs. Must be able to lift up to 50 lbs. on a daily basis. Must be able to lift to 75 lbs. although not on a daily basis. Must be able to lift 100 lbs. on a rare basis. This position requires frequent climbing, balancing, stooping/crouching, and overhead reaching. This position requires occasional pushing, pulling, kneeling, and crawling. This position will be inside approximately 90% of the time and outside approximately 10% of the time. This position will be frequently exposed to heat, cold, noise and heights.  

  • This is a safety sensitive position.
  • *KCN

 

Additional Information

What we offer:

 

Salary: $22 - $48 an hour - Pay is determined based on skills, geographic location, internal equity, market/data analysis, number of years of prior relevant experience, degrees and/or certifications, technical assessment score, etc. 

 

Company Vehicle: Our Service Technicians get a work truck and a gas card to be used for business purposes. Candidates must pass a Motor Vehicle Record (MVR) check.

 

Benefits: Medical Plan, Dental, Vision, 401k plan with a match from day one, profit sharing, identity theft protection, accident insurance, travel insurance and so much more!

 

Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.

 

Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service

 

Holidays: 10 paid holidays per year

 

 

 

Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.

Average salary estimate

$72800 / YEARLY (est.)
min
max
$45760K
$99840K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Industrial Technician- Indianapolis, IN, Konecranes

Join Konecranes as an Industrial Technician in vibrant Greenwood, IN, and jumpstart your career with one of the world’s leading material handling companies! At Konecranes, we believe in the power of our workforce, valuing diversity and encouraging each team member to be their true selves. As an Industrial Technician, you'll play a vital role by performing hands-on inspections, maintenance, and repairs on electric overhead traveling cranes at various customer locations. Your expertise in electrical and mechanical systems will come into play as you troubleshoot issues and ensure that safety features are operational. Not only will you provide exceptional service to clients, but you'll also engage in collaborative discussions to enhance material handling processes. Working in a safety-first environment, you’ll carry out post-repair audits, document your findings, and maintain an active dialogue with the Field Operations Manager. This role does come with its challenges, as you’ll often work at heights, requiring a strong sense of safety. We’re looking for individuals who can lift various weights and are open to working overtime as needed. In return, Konecranes offers a competitive salary range of $22 to $48 per hour based on your skills and experience, along with top-notch benefits including medical coverage, a 401k plan with a match, and generous vacation time. If you're ready to embrace a fulfilling career where every day presents a new challenge, Konecranes is the perfect place for you!

Frequently Asked Questions (FAQs) for Industrial Technician- Indianapolis, IN Role at Konecranes
What are the main responsibilities of an Industrial Technician at Konecranes?

The Industrial Technician at Konecranes is responsible for conducting inspections, maintenance, and repairs on electric overhead traveling cranes and hoists at customer locations. They troubleshoot electrical, mechanical, and structural issues while providing exceptional on-call service. Their role includes documenting findings, recommending corrective actions, and consulting with clients on safety improvements. Safety is paramount, and the technician must ensure all safety features are functional at all times.

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What qualifications are needed for the Industrial Technician position at Konecranes?

Candidates for the Industrial Technician position at Konecranes need a high school diploma, while an associate degree in Industrial Electrical or Mechanical Technology is preferred. A minimum of one year of experience in electrical troubleshooting and mechanical repair is essential. While prior crane experience is a benefit, it is not necessary. Other requirements include a valid driver's license, a good driving record, and the ability to lift various weights safely.

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What is the salary range for an Industrial Technician at Konecranes?

Konecranes offers an extensive salary range for the Industrial Technician position, varying from $22 to $48 per hour. Factors determining pay include skills, geographic location, market data, years of relevant experience, and results from technical assessments. This competitive pay structure ensures that dedication and expertise are recognized.

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Is prior crane experience necessary for the Industrial Technician role at Konecranes?

While prior crane experience is beneficial for the Industrial Technician position at Konecranes, it is not a strict requirement. The company is open to hiring individuals who have strong electrical and mechanical troubleshooting skills and a willingness to learn on the job. The most critical aspect is a commitment to safety and the ability to adapt to a variety of situations.

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What type of benefits do Industrial Technicians receive at Konecranes?

Industrial Technicians at Konecranes enjoy comprehensive benefits, including medical, dental, and vision plans. They are eligible for a 401k plan with a company match, profit sharing, and additional coverages like accident and travel insurance. Employees also benefit from paid holidays, sick leave, and generous vacation time. It's a well-rounded package designed to support both personal and professional well-being.

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Common Interview Questions for Industrial Technician- Indianapolis, IN
Can you describe your experience with electrical troubleshooting and mechanical repair as an Industrial Technician?

For this question, provide specific examples where you've performed electrical troubleshooting and mechanical repairs. Focus on the tools and techniques you used, the types of machinery you've worked on, and the challenges you faced. Highlight your problem-solving skills and how your contributions improved safety or efficiency.

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How do you prioritize safety while working at heights in an Industrial Technician role?

Emphasize the importance of safety protocols, using personal protective equipment, and following established procedures for working at heights. Discuss any previous training you've completed in safety and how you've applied it in your past roles. Share specific experiences where safety was paramount and how it influenced your decisions.

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What strategies do you use for effective communication with clients and team members?

Articulating effective communication strategies is key in this role. Mention your approach to listening actively, being clear and concise, and adopting a collaborative mindset. Offer examples where you engaged with clients to understand their needs or how you facilitated teamwork to resolve issues efficiently.

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Describe a time when you had to troubleshoot a complex machine issue. What was your approach?

Your answer should detail a specific incident where you diagnosed and resolved a complicated machine issue. Remember to highlight your thought process, the steps involved in troubleshooting, how you collaborated with others, and the successful outcome. This showcases your technical skills and critical thinking.

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What is your approach to maintaining equipment and tools provided by your employer?

Discuss the importance of regular maintenance and checks for equipment and tools. You can highlight specific routines you've followed in past roles, such as cleaning, properly storing, and reporting any deficiencies immediately to supervisors. This shows your reliability and commitment to safety.

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How do you adapt to working in different environments, such as indoor and outdoor settings?

Adaptability is vital in this role. Highlight experiences where you've successfully transitioned between different work environments. Discuss how you’ve prepared for varied conditions, managed challenges, and maintained productivity regardless of the setting.

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What steps do you take to stay updated on industry regulations and standards?

To answer this question, talk about the resources you utilize, such as industry publications, training sessions, and professional networks. This reflects your commitment to professional development and understanding of compliance standards crucial for the Industrial Technician role at Konecranes.

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Can you provide an example of how you handled an unexpected challenge while on the job?

Share a specific story that illustrates your problem-solving abilities. Discuss the challenge, your immediate response, and how your actions impacted the outcome. This showcases your ability to remain calm and resourceful under pressure.

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What motivates you to work in the field of industrial technology?

Express your passion for industrial technology. Talk about what drew you to the field, any relevant experiences that reinforced your motivation, and how this role aligns with your long-term career goals. This helps interviewers connect with your enthusiasm.

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How do you manage your time when handling multiple service requests as an Industrial Technician?

Discuss your time management strategies, such as prioritizing urgent requests, multitasking, and maintaining organized documentation. Share an example where you efficiently managed competing demands, which underlines your organizational skills relevant to the Industrial Technician job.

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Together we are shaping the next generation of material handling for a smarter, safer world.

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Full-time, on-site
DATE POSTED
April 15, 2025

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