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Industrial Technician - West Monroe , LA

Company Description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Description

Are you interested in becoming an experienced Overhead Crane Service Technician? Join Konecranes, one of the world’s largest material handling companies. We're seeking skilled individuals with electrical and mechanical expertise, comfortable working at extreme heights. Our service technicians, the heart of our industry, thrive in a safety-first environment. You'll troubleshoot 480 3-phase motors, address crane issues, and collaborate with clients and facility directors to meet service needs across the United States.   

 

Principal Responsibilities: 

  • Conduct inspections, maintenance, and repairs on electric overhead traveling cranes and hoists at customer locations.
  • Provide on-call service as part of a rotation, including after-hours support.
  • Troubleshoot electrical, mechanical, structural, and electronic issues on-site.
  • Perform post-repair audits to ensure safety features are functional.
  • Document findings and recommend corrective actions, including safety notifications to customers.
  • Consult with customers on repair and safety issues, offering recommendations for material handling improvement.
  • Produce electronic documentation using company tools, obtaining customer signatures.
  • Stay updated on industry codes and regulations (OSHA, ANSI, CMAA, HMI).
  • Complete service reports and other required documents accurately and promptly.
  • Communicate with the Field Operations Manager and Service Coordinator following established practices
  • Maintain company-issued equipment, vehicles, and assets in proper working order.
  • Operate tools, equipment, and vehicles, reporting deficiencies to the supervisor.
  • Follow established safety rules and procedures, including customer guidelines.
  • Participate in monthly safety meetings.
  • Perform other responsibilities as assigned by the supervisor. 

Qualifications

Education: High School Diploma required. Associate degree in Industrial Electrical and/or Mechanical Technology or related field preferred or equivalent vocational/technical training and experience. 

Experience: Minimum one (1) year experience involving electrical troubleshooting and mechanical repair. Some electronic experience but not necessary. Prior experience with cranes is a benefit, but not required. 

Other Requirements: Must have and maintain a good driving record, including a valid driver's license. Must be willing to work off the ground. Can work varied overtime, as needed by customer, be available for "on call" as part of the service office rotation and be able to travel and work out of town, on occasion. 

 

Must be able to frequently lift up to 25 lbs. Must be able to lift up to 50 lbs. on a daily basis. Must be able to lift up to 75 lbs. although not on a daily basis. Must be able to lift 100 lbs. on a rare basis. This position requires frequent climbing, balancing, stooping/crouching, and overhead reaching. This position requires occasional pushing, pulling, kneeling, and crawling. This position will be inside approximately 90% of the time and outside approximately 10% of the time. This position will be frequently exposed to heat, cold, noise and heights.  

 

  • This is a safety sensitive position.
  • *KCN

Additional Information

What we offer:

Salary: $22 - $48 an hour - Pay is determined based on skills, geographic location, internal equity, market/data analysis, number of years of prior relevant experience, degrees and/or certifications, technical assessment score, etc. 

Company Vehicle: Our Service Technicians get a work truck and a gas card to be used for business purposes. Candidates must pass a Motor Vehicle Record (MVR) check.

Benefits: Medical Plan, Dental, Vision, 401k plan with a match from day one, profit sharing, identity theft protection, accident insurance, travel insurance and so much more!

Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.

Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service

Holidays: 10 paid holidays per year

Career Development: We offer a defined career path for our Technicians to take control of their own future. Learn More, Earn More! Acquire knowledge both experientially and in formal educational settings, progressing through our Technician Leveling program. Enjoy the convenience of real-time tracking accessible through a dedicated app on your company-issued mobile device—an innovative feature facilitating continuous learning and career development.

 

Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.

Average salary estimate

$72840 / YEARLY (est.)
min
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$45840K
$99840K

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What You Should Know About Industrial Technician - West Monroe , LA, Konecranes

At Konecranes, we're on the lookout for an enthusiastic Industrial Technician in West Monroe, LA, eager to dive into the dynamic world of material handling solutions! As an Industrial Technician, you'll play a key role in our team, performing electrical and mechanical troubleshooting on overhead cranes. Imagine a workday where you are not just fixing machinery but are a vital part of ensuring safety and efficiency across various facilities. You’ll be out in the field, inspecting, maintaining, and repairing cranes, and truly, no day is the same! Your responsibilities will include on-site troubleshooting and performing post-repair audits to ensure everything runs smoothly. With a safety-first mindset, you’ll work comfortably at great heights, collaborating with clients to understand and meet their unique service needs. It's all about the perfect blend of technical expertise and the ability to communicate effectively! Plus, we’re committed to giving you the tools and resources for growth with a clear career path and comprehensive training. Working with us means being part of a diverse environment where each voice matters and together we deliver exceptional service. So, if you have a passion for industrial mechanics and want to be part of a global leader, come join us at Konecranes. Your journey starts here, and we can't wait to see how you’ll contribute to our mission!

Frequently Asked Questions (FAQs) for Industrial Technician - West Monroe , LA Role at Konecranes
What are the main responsibilities of an Industrial Technician at Konecranes?

An Industrial Technician at Konecranes is responsible for conducting inspections, maintenance, and repairs on electric overhead traveling cranes and hoists at customer locations. You'll troubleshoot various issues, perform audits, document findings, and consult with customers on repair and safety improvements.

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What qualifications do I need to become an Industrial Technician with Konecranes?

To become an Industrial Technician at Konecranes, you need at least a high school diploma, with a preference for an Associate degree in Industrial Electrical or Mechanical Technology. Additionally, a minimum of one year of experience involving electrical troubleshooting and mechanical repairs is required.

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What skills are essential for an Industrial Technician at Konecranes?

Essential skills for an Industrial Technician at Konecranes include strong electrical and mechanical troubleshooting abilities, good communication skills for collaborating with clients, and a commitment to safety practices while working at heights.

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What is the work environment like for an Industrial Technician at Konecranes?

The work environment for an Industrial Technician at Konecranes is diverse; you'll spend about 90% of your time indoors and 10% outdoors. You'll frequently work in various facilities, dealing with temperature extremes and noise while adhering to safety protocols.

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What kind of career development opportunities does Konecranes offer Industrial Technicians?

Konecranes offers a defined career path for Industrial Technicians, including a Technician Leveling program and ongoing training through various educational settings. You’ll also have access to a dedicated app for real-time tracking of your learning and development.

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Common Interview Questions for Industrial Technician - West Monroe , LA
Can you describe your experience with electrical troubleshooting?

When answering this question, share specific experiences where you successfully diagnosed and resolved electrical issues. Highlight your process of identifying problems, the tools you utilized, and the impact of your work on equipment functionality.

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How do you prioritize safety while conducting maintenance?

Emphasize your understanding of safety protocols, such as conducting pre-checks, using personal protective equipment, and participating in training sessions. Give examples of how you’ve previously ensured a safe working environment.

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What steps do you take when faced with a mechanical failure on-site?

Discuss a methodical approach to troubleshooting mechanical failures, such as examining the equipment, consulting documentation, testing components, and communicating with the site manager to ensure immediate corrections are made.

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How do you ensure complete and accurate documentation of your work?

Explain how you follow structured documentation practices, regularly update service reports, and use electronic tools provided by Konecranes to maintain traceability of all inspections and repairs.

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Explain a time when you had to work closely with a team to solve a problem.

Share a specific instance where collaboration was key to resolving an issue. Highlight your role, the communication methods used, and what the team achieved collectively, showcasing your teamwork skills.

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How do you stay updated on industry codes and regulations?

Discuss your commitment to continuous learning through attending workshops, online courses, and reviewing publications relevant to OSHA, ANSI, CMAA, and HMI standards. Mention any certifications you have that demonstrate your knowledge.

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What motivates you to excel in a technical role like that of an Industrial Technician?

Share what drives you, possibly pointing to your passion for mechanical systems, problem-solving, or customer satisfaction. Ensure to address how these motivations align with Konecranes’ values.

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Can you give an example of how you improved a system or process in a previous role?

Provide a specific example of a past achievement where you suggested a better method. Discuss the problem, your proposal, and the results achieved, further showcasing your proactive approach.

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Describe how you approach training new team members.

Talk about your experiences with mentoring, providing hands-on training, or leading by example. Emphasize your eagerness to share knowledge and ensure a smooth onboarding process.

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Are you comfortable working at heights, and what experience do you have?

Affirm your comfort at heights with specific experiences, perhaps highlighting any training you’ve completed in safe working practices for elevated environments, ensuring emphasis on safety and compliance.

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Full-time, on-site
DATE POSTED
December 4, 2024

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