IT-System Administrator (m/w/d)

As an IT-System Administrator at MOSOLF, your core responsibilities will include providing 1st and 2nd-level support in the Microsoft environment, troubleshooting user issues, managing Active Directory and MS-Exchange, and overseeing network operations such as LAN, WAN, WLAN, and VPN. You will also contribute to project work aimed at improving IT infrastructure and ensuring a seamless operational environment across various locations.

To qualify for the IT-System Administrator role at MOSOLF, candidates generally need a completed apprenticeship as a Fachinformatiker for System Integration or a similar qualification. Ideally, applicants should also have at least two years of relevant experience in a similar position, along with in-depth knowledge of Microsoft Windows server systems, Active Directory, and networking protocols.

MOSOLF promotes a collaborative, respectful, and family-oriented working environment for its employees. As part of a team of around 70 IT professionals, you will benefit from open communication, quick decision-making, and numerous development opportunities. You will also enjoy flexible working hours and an inclusive company culture that prioritizes team spirit and mutual support.

Yes! At MOSOLF, there are numerous opportunities for professional development tailored to meet individual needs. The company emphasizes continuous learning with a variety of training programs and workshops. You will be encouraged to develop your skills further, ensuring both your personal growth and the improvement of the IT services provided.

MOSOLF offers a comprehensive range of employee benefits for IT-System Administrators, including a secure workplace, flexible working options, corporate pension schemes, health programs, lunch subsidies, and up to 2 days of remote work weekly after the probation period. These benefits are designed to enhance both your work-life balance and overall job satisfaction.

In my previous role, I was responsible for managing a Microsoft Windows Server environment where I implemented updates and security policies, resolved user issues, and optimized server performance. I frequently collaborated with users to ensure efficient operations and provided training to enhance their understanding of the system.

When troubleshooting user issues, I prioritize gathering relevant information from the user to understand the problem better. I utilize systematic testing and analysis to identify root causes, and I'm always eager to communicate my findings clearly to users. This transparency helps in building trust and ensures that users feel supported throughout the process.

I have extensive experience with networking protocols, including managing LAN setups and VPN configurations. In my previous job, I was responsible for setting up a secure VPN for remote users, configuring switches, and maintaining network performance to enhance data security and accessibility.

I prioritize tasks based on urgency and impact. I use tools to organize my day, ensuring I allocate enough time for critical issues while also addressing less urgent matters. I remain flexible to adapt to changing priorities, and I communicate proactively with my team to ensure everyone is aligned on goals.

In my last position, I led a project aimed at improving our IT infrastructure by migrating services to a cloud environment. This involved assessing current systems, planning the migration steps, and executing the transition with minimal downtime. The outcome enhanced our operational efficiency and reduced costs significantly.

I adhere to established security protocols and educate users about potential threats. By regularly updating software, implementing firewall solutions, and using encryption methods, I help protect sensitive data. I also conduct audits to ensure compliance with security standards consistently.

Communication is crucial in the role of an IT-System Administrator. It's important to convey technical information clearly to non-technical users and collaborate effectively with team members and stakeholders. Good communication fosters teamwork, helps resolve issues quickly, and enhances overall service quality.

I stay updated with technology trends by following industry news, participating in webinars, and engaging in online forums. I also take advantage of opportunities for professional development, such as certification courses or workshops, to deepen my knowledge and skills in new technologies.

I believe user training is essential for maximizing productivity. I often conduct informal training sessions tailored to specific user needs and create user-friendly documentation. My goal is to empower users to become more self-sufficient while ensuring they know I'm available for support.

I'm drawn to MOSOLF because of its commitment to innovation and teamwork in the logistics sector. The prospect of collaborating with a dynamic team and contributing to enhancing IT services for such a successful company excites me. I appreciate the family-run culture and the value MOSOLF places on employee development.