Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.
What makes us different?
Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.
Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission.
As a fully remote company, we have Krakenites in 60+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Kraken NFT, and Kraken Futures.
Become a Krakenite and build the future of crypto!
Proof of Work
Join our Financial Investigation Unit (FIU) and start shaping the future of financial compliance in the crypto industry! The FIU plays a vital role in ensuring that Kraken meets its regulatory requirements by utilizing cutting edge tools and techniques. to detect, prevent and report suspicious financial activity. We protect Kraken and the crypto industry from bad actors to drive mainstream adoption of cryptocurrency and the technology.
This role is an excellent opportunity for individuals who excel in a fast paced dynamic environment, are a critical thinker and have good attention to detail. If you are ready to take on this challenging and impactful role, we look forward to your application.
The opportunity:
Efficiently and accurately input Suspicious Activity Report (SAR) / Suspicious Transaction Reports (STR) data into various government websites.
Review SAR/STR data for accuracy and completeness
Check data contained in SAR/STR against internal databases to confirm accuracy
Manage case queues and provide timely responses to all stakeholders
Effectively communicate with investigators and other stakeholders
Provide quality control (QC) feedback on investigators work product
Conduct translation of SAR/STR from English to local language
Effectively navigate various government website portals
Skills you should HODL:
You have experience managing a diverse portfolio of clients, ideally in the financial industry where you have proven to be a pro in client retention
Experience handling high net worth clients and engaging with business partners at all levels of an organization
Exposure to crypto trading systems where you have learned advanced trading features such as margin trading, OTC, futures, etc
Passion about the cryptocurrency world and most importantly a learning attitude about new crypto-industry trends
Fluent at a native speaker level of both English and German
Ideally based in German speaking Countries and part of the local crypto community
Believe wholeheartedly in the crypto, cypherpunk, libertarian values of Kraken described in our Tentaclements document
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Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!
As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
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