Job details

L2 Desktop Support Tech

At eXcell, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.

We have a new, exciting opportunity for a Level 2 Desktop Support Tech to join our client’s team onsite in the Blaine, WA area.

Scope of Activity and Responsibilities:

Prepare 700+ new laptops and desktops for Windows 11 rollout
Schedule pickup of laptops for end users based on old system out of warranty dates
Guide users on self-migration instructions for Windows 11
Help users reinstall applications from old systems on new systems
Provide guidance on saving data on OneDrive if necessary
Schedule migration of Desktops over to new Desktops

Skills and Qualifications:

Experience as a desktop support technician or equivalent
Capabilities needed to deliver in-person and remote IT aid
Fantastic installation, diagnostic, upgrade, and restoration abilities
Excellent vertical and lateral thinking
Superb time management skills
Clear written and verbal communication

Potential Pay Rate: $28/hr. – $32/hr.

Full COVID-19 vaccination may be required.

We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.

Excell Glassdoor Company Review

3.7