Web Chat Officer - Work from home

Job Description:Lam Research is seeking a motivated and adaptable Web Chat Officer to join our team on a part-time basis, working from home in Columbus, Ohio. As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in the tech industry.Responsibilities:- Engage with customers through web chat to provide support, answer inquiries, and resolve issues in a timely and professional manner- Utilize strategic planning skills to identify opportunities for improvement in customer service processes- Collaborate with team members to ensure a seamless and positive customer experience- Maintain accurate records of customer interactions and transactions- Stay up-to-date on product knowledge and company policies to provide accurate information to customers- Adhere to company guidelines and procedures to ensure compliance and data securityRequirements:- Driven and adaptable personality traits- Strong communication skills, both written and verbal- Ability to multitask and prioritize tasks effectively- Proficiency in using web chat platforms and basic computer skills- Strategic planning and problem-solving abilities- High school diploma or equivalent- Must be able to work independently and as part of a teamBenefits:- Paid sick leave- Free food- Parental leave- Opportunity for growth and development within the companyWorking Environment:At Lam Research, we thrive in a culture that embraces change and responds resiliently to challenges. Our team is dedicated to providing exceptional customer service and creating a positive work environment for all employees.Deadline to Apply:Interested candidates should submit their applications by September 7, 2024.Equal Opportunity Statement:Lam Research is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals, regardless of race, gender, age, religion, disability, or any other protected status.How to apply:Apply on GrabJobs and you will be notified if shortlisted for the job.Original job Web Chat Officer - Work from home posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.