Payments Processing Analyst

Lead is a fintech building banking infrastructure for embedded financial products and services. We operate an FDIC-insured bank headquartered in Kansas City, Missouri.  Additionally, we have offices in San Francisco, Sunnyvale, and New York City, where our technical, product, design, and legal teams operate. 

We are built for a constantly evolving financial landscape, where new ventures and technological advancements emerge daily. Guided by a team of entrepreneurs and technologists with decades of experience navigating intricate banking and payments regulations, Lead blends regulatory and technological expertise to help our fintech partners scale their operations with compliance and creativity.

Simply put, Lead offers the essential attributes that every fintech seeks in a partner bank. First, unparalleled technical expertise from a distinguished team of developers with an extensive understanding of the banking and payments systems. Second, oversight expertise, automated compliance systems, and bespoke program management to navigate the ever-shifting regulatory landscape. Finally, a commitment to transparency and operational rigor to ensure everyone’s money does what it’s supposed to do. 

As a Community Bank, we provide personalized banking services and solutions to support the businesses, individuals, and charitable organizations of the Kansas City Metropolitan Area, both in branch and online. We are committed to fostering strong relationships, supporting local economic growth, and we believe in the power of being an integral part of the community we serve.

Role Description:

The Payment Processing Analyst will be responsible for compiling and analyzing a variety of daily, monthly, and quarterly reports. You will also review tools and reports for anomalous activity, and handle dispute processes related to ACHs, checks, and debit cards. This role offers tremendous growth opportunities to learn from other Payments experts in an inclusive, supportive, technology-driven environment.  

• Produce and analyze monthly and quarterly management reports in a timely and accurate manner.
• Assist in daily general ledger balancing
• Review fraudulent and unauthorized claims from clients, other RDFI, etc. and respond appropriately within specific time frame
• Review reports to ensure proper documentation was obtained by both internal and external sources
• Monitor systems for unusual/unexplained online and mobile banking activity
• Assist with charging fees/applying exchange rates for foreign items
• Complete reporting and manual entry of fees or fee discounts 
• Assist with preparations for periodic audits and risk assessments for the department (ACH, wire, RDC)
• Process research requests from branches and clients
• Provide quality control check on highly manual processes
• Performs other duties as assigned

• Have at least 1-3 years of banking experience 
• Strong Excel knowledge
• Experience in reporting tools, such as PowerBI is preferred
• Are action-oriented, with strong organization skills and attention to detail
• Are curious, have humility, are open to learning and approach your work with a growth mindset
• Thrive working in a fluid environment with high autonomy
• Display exceptional communication skills while offering client support to internal and external clients
• Have strong analytical and problem solving skills with the ability to make judgements with the information provided

• At Lead, we design our benefits to support company culture and principles, to foster an efficient and inspiring work environment, and to create the conditions for our team to give their best in both work and life
• Competitive compensation, including opportunities for equity grants and cash bonus, based on experience, geographic location, and role
• Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA
• Paid parental leave
• Flexible vacation policy, including PTO and paid holidays
• A fun and challenging team environment in a dynamic industry with ample opportunities for career growth

*Lead Bank is proud to have an inclusive culture committed to ensuring equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.