Make outbound calls to delinquent customers. Make payment arrangements with customers. Keep up-to-date reports and accurate pay histories. Send invoices, payment histories and copies of lease arrangements to customers. Resolve customer problems. Assist other Collectors as needed. Perform other duties as assigned by management.
KNOWLEDGE AND SKILL REQUIREMENTS
Collections experience in leasing preferred
High School Diploma or equivalent is required
Strong communication skills
Excellent personal computer skills
Ability to work independently and within a team
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.57 - $30.95 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
We strive to be the best company our employees ever work for, the best bank our customers ever do business with, and the best investment our shareholders ever make.