Learning & Development Coordinator

Requirements/Preferences

• Ability to travel as needed 25%

• Minimum 2+ years of demonstrated success in a client or participant facing role

• Regarded as a subject matter expert, prior experience mentoring new hires and/or partnering with training in the support of new hires preferred

• Ability to work under pressure and still achieve goals/objectives quickly and effectively through self or others

• Self-starter with the demonstrated ability to work both autonomously and under the supervision of others

• Demonstrated detail orientation and critical thinking skills

• Ability to facilitate an engaging classroom experience and effective discussion to enhance the learning experience in a diverse environment using multiple communication mediums

• Demonstrated ability to exercise discretion, tact and good judgment

• Demonstrated flexibility and problem-solving skills; having a solution-oriented and adaptable approach
  
  

  Skills

• Strong organization, collaboration and professional communication skills.

• The ability to take on new responsibilities and learn new processes/ technology with ease.
• Proven experience in demonstrating initiative, being resourceful and proactive.

• Experience in working effectively with internal partners including peers, leadership and other cross-functional teams to achieve common goals.

• Creativity and new ideas of how to approach ways of working.

• Ability to share and implement ideas to improve efficiency and effectiveness.

• Proven ability to adapt to changing priorities.
  
  Responsibilities

• Responsible for coaching, developing, modeling, training, and leading classes in partnership with the learning and development leadership team.

• Regularly collaborate with internal partners to ensure that the curriculum developed and delivered is technically accurate and reflects current regulatory, company and departmental requirements.

• Demonstrate best practices and provide coaching, in partnership with departmental leaders where needed, to include positive reinforcement and facilitate skill improvement.

• Provide administrative and project support to the learning and development team in support of company training initiatives.

• Coordinate the scheduling, registration, communication, follow-up, and metrics related to all aspects of training under the direction of the learning and development leadership team.

• Maintain employee learning records regarding enrollment and attendance within the LMS, Security and other platforms as required.

• Assist in the development of training resource materials as needed.

• Participate in the delivery of training as needed.

• Manage the coordination of in person and remote training details, including but not limited to room reservations; coordination of Google meeting rooms and invitations; creation, monitoring and escalation of tickets to ensure systems accesses and equipment delivery in time for training; initiating surveys at the appropriate intervals.

This is a full time position