Job details

Learning and Development Manager, Americas

Position Summary

The Learning & Development Manager will focus on strategic project leadership, program management and large-scale rollout of key learning initiatives across the region. The role also collaborates with leaders, subject matter experts, and team members across all levels at the Firm to build and implement interactive solutions through a variety of delivery methods.

The Manager will have the opportunity to partner with stakeholders and targeted teams to understand needs and implement the learning for those groups. This role works closely with business leaders and extended Learning and Development team members to lead, deploy and deliver the learning solutions. The role also serves as a content expert in certain areas where targeted delivery and dynamic facilitation are required. These learning solutions support the development of Spencer Stuart employees and spans across a wide range of skill areas ranging from system and process training to behavioural skills and professional development.

Creativity and innovation are encouraged, with the freedom to explore and experiment in the latest thinking in learning and behaviour change. Fostering more diverse and inclusive work environments, both internally and externally, is an important commitment for the firm. Our Learning and Development team plays an important role partnering with the business and our DE&I team to help advance DE&I across the firm.

KEY RELATIONSHIPS

Reports to

Regional Head of Learning & Development

Other key relationships

Global Learning & Development Team

Regional and global business leaders and extended stakeholders

Position location: Chicago

KEY RESPONSIBILITIES

Serve as a key member on the Learning and Development team focused on regional business partnership and delivery. Collaborate to assess needs, develop learning plans, and lead complex, large-scale rollouts.
Lead and manage the design strategy, development, and implementation of large-scale learning initiatives and programs.
Develop communication plans and customize messages for stakeholders. Ensure consistent and targeted communication with business leaders and training participants.
Lead cross-functional project teams and manage stakeholder communications to ensure successful creation and execution of learning and development solutions.
Collaborate with the extended learning team to prioritize learning and development initiatives based on business needs.
Lead specific external vendor relationships and partner with content experts both inside and outside of the firm to create customized learning solutions.
Lead and facilitate interactive learning sessions across a variety of skill areas. This includes classroom and remote training, small groups, large groups.
Evaluate the success of learning programs using various types of formal and informal techniques. Continually assess the longer-term effectiveness of programs and processes. Develop improvement plans where needed.

The Manager, Learning and Development is a collaborative, results-oriented individual with a demonstrated ability to build stakeholder relationships, lead complex projects, manage details, assess needs, and ensure quality delivery. They are experienced in building, leading, and facilitating learning initiatives for a variety of audiences across a wide range of skill areas. The Manager has strong interpersonal skills in partnering across a team to create and delivery successful business outcomes.

IDEAL EXPERIENCE

University Graduate

A bachelor’s degree is required.

A minimum of 6-8 years of experience in a professional setting

Preferably with 5-6 years of experience, either as an in-house learning and development professional or consultant.

Language

Fluency in English (written and spoken); additional language skills will be an advantage.

CRITICAL CAPABILITIES FOR SUCCESS

Relationship and Communication Skills

Collaborate across dispersed global offices to lead projects with stakeholders and teams:

Demonstrate strong written and interpersonal communications
Build strong connections with team members and extended stakeholders, often through virtual channels
Tailor communication style for different audiences
Facilitate dynamic learning experiences based on effective learning principles to fully engage participants and create impact

Project and Program Management

Lead and deliver quality programs and projects with successful impact.

Lead complex projects and initiatives involving multiple stakeholders. Apply project management best practices to achieve results and impact
Collaborate effectively with internal team members and stakeholders
Deliver solutions on time and with appropriate quality
Serve as primary program manager for selected ongoing regional programs
Lead evaluation and feedback for selected programs to assess effectiveness and recommend improvements

Learning and Development Expertise

Experience partnering with the business to design, develop, and implement effective learning solutions.

Partner with the extended Learning and Development Team and business stakeholders to design and develop a wide variety of learning solutions using multiple delivery methods
Champion and apply learning principles and best-in-class practices for learning and development
Knowledge of best-in-class practices of learning and development, including experience in developing or customizing learning solutions across a variety of learning and development topics
Continue to build subject matter expertise in new or increasingly complex topics by regularly devoting time to learning, and then using that knowledge to improve and innovate

OTHER PERSONAL CHARACTERISTICS

Sound professional judgment
Strong project team leadership skills
Interest and willingness to travel at times, including occasional global travel

Spencer Stuart is a proud equal opportunity and affirmative action employer. We are committed to non-discrimination without regard to actual or perceived race, ethnicity, creed, color, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, immigration status, ancestry, age, marital status, protected veteran status, physical or mental disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under applicable federal, state or local law.

All Spencer Stuart employees in the US must be vaccinated against COVID-19. We will provide reasonable accommodations for medical, disability or religious reasons or other legally required exemptions.

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Ben Williams

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By Spencer Stuart

When the board of directors ousts your CEO for running the company into the ground, it might look to SSI (U.S.) -- more commonly known as Spencer Stuart Management Consultants -- for a replacement. Founded in 1956, the firm offers leadership consu...

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FUNDING

Private

INDUSTRY

HR Consulting

TEAM SIZE

1001-5000

LOCATION

Hybrid, based in Chicago, IL

DATE POSTED