Learning and Enablement Specialist

The Yotpo Learning and Enablement Team seeks a curious and action-oriented Learning & Enablement Specialist. As a member of the global Learning & Enablement (L&E) team, you'll be helping with the execution of training and learning programs that will ensure the success of our Go-to-Market teams who drive revenue for the company, including sales, account management, partnerships, and customer success organizations.

In this role, you'll deliver new hire onboarding training programs; coordinate onboarding training logistics; deliver training communications updates; and work with vendors that are vital to our team's success.

You will report directly to the Senior Manager of Learning and Enablement. As part of Revenue Operations, the mission of the Learning and Enablement team is to build a culture of learning and development by delivering learning experiences and tools that enable all Yotpo employees to do their best work, develop their skills and drive business results. We are helping Yotpo evolve into an even more desirable destination for talent and as a part of this team, you will play a vital role in creating and fostering a supportive culture where our employees can succeed.

How you'll make impact:

• Deliver monthly training to new employees who are members of the GTM team with the goal of instilling eCommerce knowledge, product messaging and positioning, and an overview of tools and technologies they will need to perform their jobs (Salesforce, Gong, Guru, Workramp, etc.).
• Manage logistics, scheduling, and coordination for enablement events, both ongoing and spot initiatives
• Maintain a global enablement calendar and records of programs and certifications
• Pull reports and share current usage of content assets or program completion rates across various platforms (e.g. WorkRamp, Guru, Gong, Ops data)
• Evaluate, update, and elevate content and resources to ensure they reflect any organizational, product, or content changes
• Create surveys and monitor feedback on the programs we run to ensure their success and identify any gaps in relevancy & delivery
• Collaborate closely with, and act as a liaison between, Sales, Partners, Account Management, and Customer Success to ensure all teams have relevant and accurate information to do their jobs.

About you:

• 1-3 years of experience working in sales enablement, business operations, learning & enablement, training, or other equivalent experience.
• Ability to manage multiple projects concurrently in a fast-paced, constantly changing environment
• Strong written and verbal communication skills.
• Ability to think creatively and outside the box.
• Time management skills and ability to prioritize tasks.
• Must have a valid U.S. work authorization to apply - this is a NY-based position with a requirement to be in the office two days per week.

Bonus points for:

• Experience in a fast-growing tech startup / B2B SaaS / eCommerce.

If you don't meet 100% of the qualifications outlined above, that's okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

About Yotpo US:

• 100% coverage of employee medical premiums; 90% coverage for dependent/family premiums.
• 100% coverage of employee dental + vision premiums.
• Comprehensive life and disability insurance.
• Flexible Time Off (FTO) policy, sick time, and paid holidays.
• Equity in options.
• Company-sponsored 401K matching.
• Pre-tax Commuter and Healthcare benefits.
• Comprehensive paid leave for new parents and Dependent Care FSA.
• Individualized career development, rewards, and recognition.
• Wellness and philanthropic programming and events.
• We are now working in a flexible hybrid capacity.
• Learn more about our Recruiting Process!
• Meet the team: Erin Twyman, Lauren Trinh, Isack Hasday, Tsvika Vishnievsky

Yotpo's employee-centric culture has consistently earned us coveted spots on Built In's Best Places to Work lists in both NYC and Austin over the years. Directly inspired by employee feedback, we create opportunities to bring our teams together. Yotpo programming includes team events, educational fireside chats, end-of-year celebrations, affinity groups, and partnerships.

Yotpo is for everyone, and we're committed to anti-racist work. We welcome and employ people regardless of race, color, gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal-opportunity employer, where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong.

Base Salary $80000-90000

Base salary ranges are determined by multiple factors unique to each candidate, including skills and local market benchmarks.