Job details

Learning Consultant - Inclusion

Company Overview

DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.

What You'll Do

The Learning Consultant will be responsible for designing, refining, and sustaining a range of internal learning programs and initiatives with a primary focus on supporting our global Diversity, Equity & Inclusion (DEI) strategy, in close partnership with our Director, Inclusion, Belonging & Talent Programs. In this role, you will create and lead compelling, memorable experiences and identify practical tools to help employees and managers at all levels understand and contribute to our inclusive culture. You will also partner with vendors and identify external programs as applicable, and manage the communication, engagement, and evaluation strategies for these offerings. As a key member of our highly collaborative team, the Learning Consultant will drive and contribute to multiple, concurrently running high-profile programs and will partner on initiatives outside the DEI space as needed.

This position is an individual contributor role reporting to the Director, Learning & Leadership and is designated Flex.

Responsibility

Partner with the DEI and People Experience team, Human Resources Business Partners (HRBPs), business leaders and other key stakeholders to understand organizational needs and determine the best program, process, or approach to meet those needs
Benchmark best practices and relevant academic research to inform program design
Determine whether we build program components in-house or partner with external vendors
Create engaging and memorable experiences for in-house delivery that fuel connection, shift mindsets and behaviors and yield practical takeaways through creative learning design and facilitation
Evaluate and select best-in-class vendors where appropriate
Manage the vendor approval and onboarding process, the ongoing relationship with vendors as well as the budget and payment process (in coordination with internal finance and purchasing partners)
Drive the design process (in partnership with vendors, where relevant) and define the learning or program objectives and measures, determine the stakeholder engagement plan and implement any pilot or program validation process
Curate online resources and design custom tools to support experiential learning programs
Partner with Talent Development colleagues to determine enrollment approach and use of learning management system(s)
Drive marketing and communications strategy to engage employees, their managers and top leaders’ support for the program and monitor registration progress
Communicate with course participants, facilitators, speakers, HRBPs, and those supporting logistics in partnership with the Talent Development Coordinator
Work with the Talent Development Coordinator to determine the logistics plan and communicate with implementation partners to support the planning and day-of logistics
Determine the post-program measurement strategy and drive the data collection process (survey, focus group, interview, etc.)
Evaluate the program success and ROI measures in partnership with the People Analytics team and communicate the results to key stakeholders
Plan rapid program or process improvements based upon feedback

What You Bring

Basic

Bachelor’s degree
Minimum of 5 years of experience in corporate learning and/or DEI

Preferred

5-7+ years experience in the Talent Development, L&D or DEI field
Advanced degree in a related field (open to fewer years of experience in this case)
Skilled content creator and facilitator with a passion for adult learning and inclusion
Proven full-cycle talent program or project management experience; ability to balance multiple programs at once
Strong organizational and time management skills with the ability to manage multiple priorities in a high-pressure environment
Comfort with ambiguity
High quality communication skills, attention to detail and bias for top notch work product
Customer service mindset
Positive, can-do attitude
Self-starter who drives for clarity and alignment among multiple stakeholders
Research and analytical skills

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

This role is eligible for bonus, equity and benefits.

Based on legislation in Washington state the following details are for individuals who reside and would be working in Washington only: Washington pay range: $85,000 - $121,375 base salary

Based on legislation in California the following details are for individuals who reside and would be working in California only: California pay range: $90,700 - $141,025 base salary

Life At DocuSign

Working here

DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com.

Our global benefits

Paid time off

Take time to unwind with earned days off, plus paid company holidays based on your region.

Paid parental leave

Take up to six months off with your child after birth, adoption or foster care placement.

Full health benefits

Options for 100% employer-paid health plans from day one of employment.

Retirement plans

Select retirement and pension programs with potential for employer contributions.

Learning & development

Grow your career with coaching, online courses and education reimbursements.

Compassionate care leave

Paid time off following the loss of a loved one and other life-changing events.

DocuSign Glassdoor Company Review

3.6

DocuSign DE&I Review

4.0

CEO of DocuSign

Allan Thygesen

Approve of CEO

By DocuSign

DocuSign, headquartered in San Francisco, is an American company that allows organizations to manage electronic agreements with electronic signatures across various types of devices.

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