Online Sale and Marketing Manager

The Online Sales and Marketing Manager at Hartizen Homes will oversee internet sales, manage lead distribution, and implement effective marketing campaigns. Additionally, you will train the Internet Sales Coordinators, monitor customer interactions, and leverage technology to enhance customer engagement and operational efficiency.

Candidates for the Online Sales and Marketing Manager role at Hartizen Homes should have a minimum of 4 years of experience in telephone or online customer service, particularly with up-selling. While a college degree is preferred, it is not mandatory. Strong communication skills and proficiency with PC tools are essential.

As part of Hartizen Homes, you can look forward to a flexible and hybrid work schedule that supports work-life balance. Our casual dress code and collaborative team culture foster a positive, engaging, and empowering work environment.

Hartizen Homes is committed to developing leaders and offering professional growth opportunities. Employees enjoy benefits such as reimbursement for professional licenses, a robust rewards and recognition program, and paid time off for community service events.

Hartizen Homes' mission is 'finding purpose through serving others.' This ethos is deeply integrated into the Online Sales and Marketing Manager role, which emphasizes delivering exceptional customer service and creating rewarding experiences for both clients and the community.

Be ready to share specific examples from your experience that highlight your achievements in online sales, such as successfully increasing sales figures through targeted campaigns or effectively managing lead distribution. Use metrics to quantify your success, as this demonstrates your impact convincingly.

Discuss your training philosophy and methodologies. Highlight specific techniques you’ve used in previous roles to manage your teams effectively, whether through regular feedback sessions, role-playing customer interactions, or utilizing performance metrics to track progress and achieve goals.

Share innovative marketing tactics you've previously used or researched, such as personalized email campaigns, social media engagement techniques, or customer feedback mechanisms. Explain how you'd adapt these strategies to fit Hartizen Homes’ brand and customer base.

Illustrate your organizational skills by describing methods you've used to manage priorities, such as creating a to-do list, employing project management tools, or holding regular team check-ins. Emphasize your ability to stay focused on both immediate needs and long-term goals.

Choose a specific example that demonstrates your problem-solving skills. Describe the situation, your approach to resolving the issue, and the outcome. Focusing on your communication and empathy skills while handling the customer's concerns will showcase your customer service aptitude.

Discuss platforms and tools you've used, such as CRM systems, email marketing platforms, or analytics tools. Elaborate on how these tools can improve efficiency and data tracking in the Online Sales and Marketing Manager role at Hartizen Homes.

Mention specific resources you follow such as industry blogs, webinars, or networking groups. Discuss the importance of continuous learning and how you apply new trends and strategies to your work.

Describe the elements you believe are essential for success, such as clear messaging, audience targeting, engagement strategies, and data analysis. Include examples of campaigns you’ve executed that aligned with these principles.

Explain the metrics you track to analyze sales performance, such as conversion rates or lead response times. Discuss how you utilize these insights to adjust strategies and improve future campaigns.

Express your admiration for Hartizen Homes’ mission and values. Discuss how your skills and career aspirations align with the company's goals, and emphasize your desire to contribute positively to both the team and the community.