Strategic Partnerships Lead

Lendi Group is the new group born out of the merger of Aussie Home Loans and Lendi. As a Group we operate a multi-brand strategy across Aussie Home Loans and Lendi, pulling together a truly personalised home loans experience for the Australian audience that balances both human support and smart technology.  

We’re revolutionising the industry with best-in-class technology and a suite of tools that takes the hard work out of home loans – for our Customers and Brokers alike.

Diversity, Equality, and Inclusion are fundamental to the success of Lendi Group. We’re passionate about fostering an environment where our team members feel valued and supported and we celebrate everyone’s unique identity.

To learn more about life at Lendi Group check out our blog: https://www.lendi.com.au/inspire/category/life-at-lendi/

What’s the role?

As the Head of Strategic Partnerships, you will be at the forefront of managing and developing our panel of lenders, while also spearheading the creation of new partnerships that drive business growth and innovation. Your role will be crucial in building and maintaining strong relationships with key stakeholders, ensuring that our partnerships not only enhance our current offerings but also support the development of new products. You will collaborate closely with cross-functional teams to identify opportunities, negotiate deals, and implement strategies that align with our company's vision and goals. This position offers a unique opportunity to shape the future of our partnerships and contribute significantly to our success.

This role is based in Sydney and follows a hybrid working model.

• Lead and mentor a high-performing team, providing clear direction, guidance, and support to achieve experience team objectives.
• Manage the end-to-end design, development and execution of Lendi Group’s biennial partnership program inclusive of a revenue target.
• Cultivate and nurture relationships with new and existing key partners, stakeholders, and industry representatives to support Lendi Group’s experience vision.
• Support the Chief Product Officer and GM Lending and Third Party with key strategic initiatives and new lines of business as they relate to new or existing lender or business partners.
• Manage the end-to-end onboarding and offboarding of new and existing lenders and business partners including negotiating agreements which provide an acceptable return to the business, stakeholder engagement and roll out.
• Develop and implement the strategic partnerships plan to ensure a competitive lender panel is in place to meet customer and broker expectations.
• Manage a robust operating rhythm at a strategic and operational level to ensure mutual benefit is extracted with Lendi Group and its lender and business partners.
• Monitor and analyse performance metrics related to lender performance, identifying areas for improvement and implementing corrective actions as needed. 
• Manage budget allocation for operating expenses including strategic partnership initiatives, optimising resource utilisation to achieve maximum impact and ROI. 
• Support the event and broker engagement strategy as it relates to Lendi Group’s Partnership Program ensuring all events committed to lender partners are delivered on time and on budget.
• Maximise commercial outcomes of lending panel through commercial negotiations with lenders and partners
• Ensure compliance with regulatory requirements and industry standards, maintaining integrity and transparency in all activities. 
• Drive a culture of continuous improvement within the Strategic Partnership team, fostering innovation, creativity, and excellence in execution. 

• 5+ years in a Partnership management role – mortgage industry preferred
• Demonstrate a high level of communication and interpersonal skills
• Demonstrated ability to build relationships and influence key stakeholders – (internal and external)
• Ability to understand the unique Lendi Group sales model and culture and provide support to the team as required at all levels
• Project management and delivery experience
• Ability to work under pressure and organise priorities to meet deadlines
• A team player who values participation and leadership over individualism.

What's in store for you at Lendi?

• A dynamic and innovative work environment.
• Opportunities for professional growth and development.
• The chance to make a significant impact on the future of AI at Lendi Group.

We support our people in a variety of ways, but a few of the benefits that that out people rave about include:

• We're Flex First – We've embraced a hybrid, flexible working model that adapts to team members needs and lifestyles
• A vibrant, relaxed, yet professional culture
• Wellness initiatives with a strong focus on psychological safety
• We offer generous Paid Parental Leave: we celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers
• An additional week’s Loyalty Leave each year after reaching 3 years’ service
• A 24/7 Employee Assistance Program service providing counselling and support

We’re committed to building a diverse and inclusive community for everyone at Lendi Group. Creating a culture that is representative of the world we live in makes us better people and our organisation gains tangible benefits, ultimately this creates a melting pot of creativity.