Job details

Tier 1 Multifamily Customer Support Representative

Level, a smart community technology company, is seeking a Tier 1 Multifamily Customer Support Representative to provide exceptional support to multifamily customers and contribute to the customer experience.

Skills

Strong organizational and time management skills
Professional written and verbal communication skills
Working knowledge of CRM and ticketing tools

Responsibilities

Provide omnichannel support to Level Home's multifamily customers
Meet and exceed established KPIs and performance metrics
Manage ticket queues effectively and efficiently

Education

High School diploma with prior work experience in hi-tech or consumer electronic industry
Associate Degree preferred

Benefits

To read the complete job description, please click on the ‘Apply’ button

Level Home Glassdoor Company Review

4.7

Level Home DE&I Review

4.6

CEO of Level Home

John Martin

Approve of CEO

By Level Home

A home is defined by those who live inside. So we design products not just for the house but for the people who make it a home. The result? Technology that blends seamlessly into our everyday lives.

19 jobs

Calculating your matching score...

BADGES