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Associate II, Market Research

Pay PhilosophyThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.DescriptionCome join the Experience Research team, part of the Experience & Strategy organization within U.S. Retail Markets!The Experience Research team is home to talented market researchers and user experience researchers who work together to support the U.S. Retail Markets functions and priorities. Our team’s mission is to understand our prospects, customers, agents, better than anyone in the industry to guide decision-making, strategy, and create competitive advantage.In this role, you will produce insights that enable U.S. Retail Markets to comprehend our brand, products, and services in the context of our market/competitors through analysis of data from internally produced research and external secondary research. This role will primarily support research for our Brand Strategy & Advertising team and broader Marketing organization.• Plan and conduct primary research and analyze secondary research sources in support of priorities on projects of moderate scope within our functional area.• Support large scale internal research initiatives such as Advertising development, Brand Tracking studies, Sales Effectiveness measurement, and Customer satisfaction.• Be a trusted cross-functional partner who builds productive internal and external working relationships.• Demonstrate ability to influence business partners to act on data-driven insights by providing clear, actionable recommendations and appropriate business context.This is a remote role. Candidates residing within 50 miles from the Hub will require to work in office 2 days a week. Please note that this policy is subject to change.• Qualifications• Bachelor’s degree or equivalent experience, with a concentration in research and quantitative analysis preferred.• 3 years related experience.• Knowledge of SPSS or SAS statistical program.• Knowledge of database querying tools.• Knowledge of statistical analysis, research techniques and database design.• Knowledge of marketing principles and their practical application.About Us• *This position may have in-office requirements depending on candidate location.**At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work® US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusionWe value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/BenefitsLiberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.Fair Chance Notices• California• San Francisco• Los Angeles• Philadelphia

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CEO of Liberty Mutual Insurance

Tim Sweeney

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What You Should Know About Associate II, Market Research, Liberty Mutual Insurance

Are you ready to take your career to the next level with Liberty Mutual as an Associate II in Market Research? Located in beautiful Portsmouth, NH, this role offers an exciting opportunity to be a part of the Experience Research team, which sits within the Experience & Strategy organization of U.S. Retail Markets. Here, you will collaborate with talented market and user experience researchers to develop insights that will help shape the future of our brand and services. Your day-to-day will involve planning and conducting primary research, analyzing secondary sources, and supporting major initiatives like Advertising development and Customer satisfaction measurement. You’ll become a go-to partner across functions, using your analytical skills and industry knowledge to influence key decision-making processes. Plus, you'll have the opportunity to make data-driven recommendations that foster growth and strategic advantage. The role entails a flexible work environment with a hybrid model for those located within 50 miles of the office, where teamwork and collaboration are at the heart of what you do. With a bachelor’s degree in a related field and three years of experience under your belt, you will thrive in this supportive, inclusive workplace that not only values diversity but empowers its employees to bring their whole selves to work. If you seek to understand our market like no one else and influence real change, this could be the perfect opportunity for you!

Frequently Asked Questions (FAQs) for Associate II, Market Research Role at Liberty Mutual Insurance

What are the main responsibilities of an Associate II, Market Research at Liberty Mutual?

As an Associate II, Market Research at Liberty Mutual, you'll be expected to produce insights that help the U.S. Retail Markets comprehend their brand and competitive positioning. This means planning and conducting primary research, analyzing secondary data, and supporting major research initiatives like brand tracking and customer satisfaction studies. Your role will focus on influencing business strategies through data-driven recommendations.