LifeLabs Learning is the source for instantly useful, delightfully unusual, science-backed training for managers and teams. We teach skills to build passionate and high-performing teams faster.

We're a diverse team of experts who focus on tipping point skills like coaching, feedback, prioritization, and inclusion — teaching only the behaviors that lead to the biggest impact in the shortest time. We make these skills stick by helping organizations build them into their culture and systems - and we have fun doing it! Learn more about us here!

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People Operations Lead / HR Systems Lead

LifeLabs Learning is seeking a highly creative and experienced People Operations Lead to join our team. As our People Operations & Systems Lead, you will be instrumental in retaining world-class Labmates, ensuring their safety and security, and creating conditions for them to do their best work by managing our people systems and processes.

What You’ll Do:

People Operations

• Execute on our compensation and benefits strategy to support recruitment and retention aligned with business goals.

• Conduct annual compensation reviews and analysis in partnership with the CPO.

• Benchmark salaries for new positions to maintain competitive hiring practices.

• Propose and manage perks and benefits, ensuring they are competitive, cost-effective, and aligned with our values.

• Execute our bi-weekly company-wide payroll process.

Success Metrics:

• Meet 95% of communicated deadlines.

• Ensure 95% of payroll cycles run without error.

• Attain a 100% Open Enrollment completion rate.

People Systems

• Identify and implement improvements in enterprise productivity through best-in-class systems design and optimizations.

• Scope and identify solutions such as SaaS software and process changes.

• Train and support others in the use of new solutions, ensuring effective change management.

• Develop documentation for process audits and clarity.

• Utilize data and insights for informed decision-making and stakeholder engagement.

Success Metrics:

• Achieve a 100% on-time project completion rate.

• Deliver finished products or measurable results as defined in initial project goals.

• Deliver impact or solution as predefined in initial project goals.

Compliance

• Manage and implement POPs policies to ensure safety, security, and clarity for all.

• Maintain accurate and accessible employment records.

• Ensure compliance with state and federal laws in collaboration with the Chief People Officer and Director of Legal & Compliance.

• Select and roll out company-wide harassment training.

• Assist with employee investigations and complaints.

Success Metrics:

• Fulfill 100% of all compliance items on time.

What You’ll Bring:

• Demonstrated success in strategizing and systematizing the People Operations/HR department, particularly in compensation, benefits, and payroll systems management.

• Proficiency in various HR facets, including organizational development, recruiting, employee engagement and development, DEI initiatives, and performance support systems.

• Adept at strategic thinking and planning, goal setting, prioritizing, risk mitigation, and stakeholder engagement.

• Clear and compelling written and verbal communication for policy articulation, employee education, and reporting to stakeholders.

• Interest and skill in identifying and rolling out new software, automations, and system innovations.

• Adaptivity and resilience skills, and a general default to curiosity.

Preferred but Not Required:

• Experience administering 401k plans.

• Background in mission-driven startups and/or high-growth enterprises.

• Familiarity with various HR tech systems; TriNet (PEO), Ashby (ATS), and Korn Ferry a plus.

The deets:

• Start date: ASAP

• Location: Remote (can be based anywhere in the U.S.)

• Employment Type: Full-time

• Starting Salary: $85K -$95K starting base salary

  • Starting salary matches your skills and readiness for the role assessed during the interview process.

• Compensation: salary + bonus (Success Share)

  • Our compensation system is transparent and consistently applied throughout the company. As you take on new responsibilities, you can expect a yearly compensation increase, so long as you are meeting the role expectations #AlwaysBeLearning! This translates into a predictable raise up to $120K base salary, after which your base salary will increase based on an annual 2% COLA increase.

  • Additionally, you will be eligible to participate in our quarterly Success Share program which is a 10% bonus on your eligible earnings when we hit our quarterly revenue target.

  • Year 1: 10% of 85K Year 2: 10% of 95K Year 3: 10% of 105K  Year 4: 10% of 115K Year 5: 10% of 120K Year 6: 10% of 120K + 2% COLA

• Long-Term Incentive Plan: As part of your compensation package, you will be eligible to participate in the company's Long-Term Incentive Plan (LTIP). Your equity grant will be commensurate with the ‘Lead’ band of this role. 

• Benefits: medical, dental, and vision insurance; flexible vacation policy, 10 federal holidays, 2 LifeLabs holidays, Kind Fridays (employees have the option to end work at 3pm local time on Fridays), and CLean Break (Paid Time Off benefit during the last week of the year), 401K match, team profit share, 4 Learning Days, dedicated peer coach, ongoing training, biannual team retreats, and more!

Want to know what to expect ahead? 

Step 1: Complete the application below.

Step 2: Complete a Pre-Interview Work Simulation.

Step 3: Join an Knowledge, Role & Values interview (75-minute interview over Zoom)

*Note: All live interviews will be recorded and erased after 1 year of the interview.

To start! If you're interested: please send us your resume and complete the application below.

Let’s do this! Come be part of a team where you will learn something new every day, challenge yourself and others, laugh a lot, and make a real impact by teaching people life’s most useful skills.

LifeLabs Learning is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. We will not have access to your personal Equal Employment Opportunity Commission information during the interview process. LifeLabs Learning is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, please let us know in your application or email us at Work@LifeLabsLearning.com