Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Principal Product Manager, New Rider Experience / Loyalty image - Rise Careers
Job details

Principal Product Manager, New Rider Experience / Loyalty

Lime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 700+ million rides in 250+ cities on 5 continents, replacing an estimated 150+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, Lime continues to set the pace for shared micromobility globally.

Lime is growing! We are on the lookout for two product leaders to join our innovative Rider team: a Principal Product Manager, Rider Growth and a Principal Product Manager, Rider Loyalty.

In these pivotal roles, you'll join the Rider experience team, playing a key role in enhancing and revolutionizing the customer experience through our mobile app and other customer-facing platforms. The ideal candidate is a subject matter expert with significant experience in either Growth or Loyalty, and thrives in a dynamic startup environment, adept at solving immediate challenges while keeping an eye on long-term strategy. If you're passionate about building, scaling, and contributing to a forward-thinking organization, this is your opportunity to make a significant impact.

We are a remote first company! We welcome applications from anywhere in the US or Canada. The role may require occasional travel to Lime warehouses or other locations for team meetings and product evaluations.

What you'll do: Lead the development and optimization of Lime's mobile application to build an amazing rider experience that makes it easy to get started on Lime and want to keep coming back.Drive continuous improvement of the rider journey, focusing on usability and satisfaction.Be the voice of Riders, analyzing user feedback, customer research and market trends to inform product strategy and roadmaps.Collaborate cross-functionally with engineering, design, and marketing teams to implement new features.Manage the entire product lifecycle from conception to launch and post-launch analysis.Prioritize product backlog and development efforts to align with business goals.Establish and track key performance indicators to measure product success.

About you: Minimum 10 years of experience in product management within a tech or startup environment.

  • Minimum 10 years of experience in product management within a tech or startup environment.

  • Proven track record of managing and launching either successful consumer-facing Onboarding/Activation or Loyalty products.

  • Strong analytical and problem-solving skills.

  • Excellent communication and team collaboration abilities.

  • Bachelor’s degree in Business, Engineering, Computer Science, or related field.


  • Preferred Experience

  • Experience in mobile app development and UX/UI design.

  • MBA or advanced degree in a related field.

  • Prior experience and comfort in a fast-paced, scaling startup environment.

  • Previous Mobility or Transportation experience is a plus


#LI-Remote#LI-PP1

If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.

Lime is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and globally diverse team – which includes individuals with different backgrounds, abilities, identities and experiences. Applicants who require a reasonable accommodation for any part of the application or hiring process can email recruiting-operations@li.me for assistance. 

Use of artificial intelligence or an LLM such as ChatGPT during the interview process will be grounds for rejection of your application.

Average salary estimate

$150000 / YEARLY (est.)
min
max
$120000K
$180000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User
Wayve Remote Sunnyvale, California, United States
Posted 5 days ago

Wayve is looking for a Technical Product Manager to lead autonomous driving initiatives in a hybrid work environment that emphasizes innovation and collaboration.

Photo of the Rise User
Rockwell Automation Hybrid Milwaukee, Wisconsin, United States
Posted 7 hours ago

Join Rockwell Automation as a Global Product Manager to oversee the Motor Control portfolio and drive its lifecycle management.

Photo of the Rise User
Posted 5 days ago

Join Visa's dynamic team as a Senior Product Manager, contributing to innovative product strategies within the financial services industry.

Photo of the Rise User
Claritas Rx Remote No location specified
Posted 5 hours ago

Claritas Rx seeks a Senior Product Manager to drive product strategy and development in supporting innovative healthcare data platforms.

Photo of the Rise User
Vantaca Hybrid Wilmington, North Carolina, United States
Posted 12 days ago

Join Vantaca as a Product Manager to spearhead the development of an innovative Vendor Portal that enhances supplier relationships and procurement operations.

Photo of the Rise User
Mission Driven
Inclusive & Diverse
Empathetic
Collaboration over Competition
Fast-Paced
Growth & Learning
Transparent & Candid

Join Fanatics Commerce as an Associate Product Manager to help shape the fan experience through effective product management in a dynamic sports environment.

Photo of the Rise User
Posted 11 days ago

Lead the creation of groundbreaking immersive media and sports experiences as the Head of Product at Nexus Studios.

Photo of the Rise User
Posted 12 days ago

Join a leading entertainment giant as a Product Manager focusing on Data Governance, Privacy, and Compliance.

Photo of the Rise User
Posted 9 months ago
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

We’re on a mission to build a future where transportation is shared, affordable and carbon-free.

176 jobs
MATCH
VIEW MATCH
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 20, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY