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InsurTech Product Manager

Date: Jan 17, 2024

Primary Location: Radnor, PA, US

Company: Lincoln Financial

Alternate Locations: Work from Home; Charlotte, NC (North Carolina); Dover, NH (New Hampshire); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Hartford, CT (Connecticut); Omaha, NE (Nebraska); Radnor, PA (Pennsylvania)

Work Arrangement:
Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration.

Relocation assistance: is not available for this opportunity.

Requisition #: 72682

The Role at a Glance
We are excited to bring on a Product Manager to our Group Protection InsurTech team, with the opportunity to work remotely. As a Product Manager focused on digital transformation, you would play a critical role working with the Senior Product Manager in developing & maintaining the IT roadmap, advocating for digital transformation to enhance the customer and broker experience with Lincoln and our strategic 3rd party InsurTech partners. As Lincoln grows its forward thinking, integrated capabilities to the market we are looking for a self-driven Product Manager who is excited to drive strategic change and outline the path forward to bring real-time API integrations and capabilities with strategic 3rd party platforms to the market. This is an opportunity to leverage your strategic, analytical, agile, project management, and creative skills as part of a high-performing team.
What you'll be doing
  • Maintains knowledge on current and emerging developments/trends, assesses the impact, and collaborates with senior management to incorporate new trends and developments in current and future solutions
  • Assists in management of product roadmaps for product offering(s), integrating the product strategy, inclusive of timelines, risks, and dependencies (includes writing the EPICs)
  • Supports the Senior Product manager in resolving complex issues in order to avoid delays while prioritizing and sequencing product backlog according to business value
  • Balances stakeholder priorities and development team(s) capacity in order to aid in achievable roadmap and delivery targets.
  • Assists in maintaining clearly documented requirements and articulates those requirements as needed, including formal communication and presentation for business stakeholders
  • Collaborates effectively with appropriate stakeholders and management on complex issues and conflicts that impact time, cost, scope, quality, risk of assigned projects and develops and executes mitigation plans as needed
  • Assists in the Development and communication of key metrics to determine business value generation that provide management and key business stakeholders with quantifiable gauges of the delivery of business results to ensure deliverables, ROI, and key objectives are met
  • Creates supporting documentation such as process maps, customer journey maps and other visuals to articulate the vision and support the efforts underway
What we’re looking for
Must-haves:
  • 3-5+ years of demonstrated experience in any of the following: product management, product ownership, 3rd party integrations and/or or product development directly aligned to the specific responsibilities for this role
  • Solid understanding of Group Benefits and/or experience in one or more products (STD, LTD, Life, FMLA, etc)
  • Experience partnering cross- departments on projects with operational organizations as well as IT
  • 4 Year/bachelor’s degree or equivalent work experience
  • Strong interpersonal/collaboration skills; ability to influence/work with people across multiple disciplines and diverse teams to achieve results
  • Strong analytical, strategic, problem solving, and organizational skills
  • Strong oral and written communication skills; ability to establish credibility with senior audiences.
  • Knowledge of industry best practices and business operations
  • Flexibility to perform in lead or support roles, depending on project.
Nice-to-haves:
  • Strong excel and PowerPoint skills.
  • Experience in one of more of the following: implementation, installation, operations, EDI, or business analytics
  • Change management experience
  • Customer experience and/or marketing experience
  • Experience integrating with external HCM or Benefit Admin Platforms (i.e. Workday, ADP etc..)
  • Working Agile experience
  • Foundational understanding of API's and how they function
#LI-Remote

What’s it like to work here?
At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

What’s in it for YOU:
  • A clearly defined career framework to help you successfully manage your career
  • Leadership development and virtual training opportunities
  • PTO/parental leave
  • Competitive 401K and employee benefits
  • Free financial counseling, health coaching and employee assistance program
  • Tuition assistance program
  • A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations
  • Effective productivity/technology tools and training

Pay Range: $65,700 - $118,300

Actual base pay could vary based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.

About The Company
Lincoln Financial Group helps people to plan, protect and retire with confidence. As of Dec. 31, 2022, approximately 16 million customers trust our guidance and solutions across four core businesses – annuities, life insurance, group protection and retirement plan services. As of September 30, 2023, the company had $290 billion in end-of-period account balances, net of reinsurance. Headquartered in Radnor, Pa., Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. Learn more at LincolnFinancial.com.

Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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Be Aware of Fraudulent Recruiting Activities
If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.
Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious.

Additional Information
This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.

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CEO of Lincoln Financial Group
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Ellen G. Cooper
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Lincoln Financial Group helps people to plan, protect and retire with confidence. As of Dec. 31, 2022, approximately 16 million customers trust our guidance and solutions across four core businesses – annuities, life insurance, group protection an...

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January 20, 2024

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