Job details

Regional Property Manager

Are you looking for a dynamic position with an industry leader in multi-family apartment property management? Come grow with LINK!

Why LINK? At LINK, we lead with purpose, create a culture we love, and never stop seeking new ways to grow. We're not just a real estate company - we’re a people company. And our people are experts in the world of property and association management.

As a Regional Performance Manager on the Performance Management team, you are responsible for supporting and executing Link’s operations strategies by directing the team members on the assigned region of apartment communities, and by implementing the policies, procedures, and practices that enable each property to meet and exceed budgeted financial goals and achieve operational performance objectives. This includes, but is not limited to, developing and executing property budgets, hiring and developing Performance Management team members, resident relations, property maintenance, rent collection, reporting, resident improvement activities and managing general leasing and renewal activities.

What You’ll Do

Oversee and manage properties through regular travel to Monroe and Shreveport, Louisiana.
Leads, manages, and holds accountable (LMA), directs and develops assigned communities’ Performance Management, Sales and Service teams
Facilitate meetings and maintain communications/relationships with clients, vendors and internal team members
Coordinate Performance Management functions for community renovations or new management accounts
Provide prompt and superior customer service to all residents, prospective residents, visitors and vendors
Assist in the performance of due diligence for prospective acquisitions
Serve as a hiring manager and participates in interviews, hiring decisions, onboarding and oversees direct team's performance including employee development. Also, participates with development of people leader and team member level training programs

Oversees marketing, leasing campaigns and renewal programs as directed by company standards
Coordinates and manages the resolution of all resident related customer service issues, and when necessary, meets directly with residents to resolve issues
Oversees property and resident files, general leasing and renewal activities, and rent collection
Oversees the development of property operating budgets and strategic planning for assigned communities. Monitors all purchases and expenses to ensure cost effectiveness and that communities operate within approved budgets
Reviews weekly operating reports, financial statements and payables to ensure financial performance goals are attained. Submits routine and requested reports on matters pertaining to the operational forecasts and financial performance of the property, site appearance, property audits, and marketing or traffic related activities
Suggests all plans and promotions involving rent increases, lease terms, and concessions and reviews with property manager(s)
Review absorption rate of units as outlined in the Marketing Plan and Budget and alter marketing strategy accordingly.
Develop, implement and monitor marketing strategy to maximize resident retention and generate a sustaining flow of qualified prospective clients.

Reviews and approves submitted paperwork from field operations including, but not limited to, hours worked by team members, purchase orders, contracts and purchase card transitions
Consults with Performance Managers on individual development plans for themselves and their respective team members
Continuously recommend, develop and execute additional training for Performance Management team members to benefit the apartment communities proactively and on an as needed basis
Ensures compliance with property condition and quality standards
Ensure team completes work in accordance with all rental regulatory and contractual agreements along with all company policies/procedures and governmental compliance requirements
Works in conjunction with the Regional Service Manager to implement and execute a preventative maintenance program to ensure structural, physical appearance, equipment and safety issues are addressed and corrective actions are immediately implemented, if needed
Coordinate with construction, warranty, quality assurance and renovations departments to identify capital improvement projects for all apartments and ensure proper funds are budgeted
Performs other related duties as required and assigned

About You

High school degree or equivalent required
Bachelor’s degree in Business Administration or a related field preferred
At least four (4) to six (6) years of related property management experience with multi-family/residential property
At least one (1) to two (2) years of experience leading a team is required
Experience with property management software systems and Microsoft Office® and Google® is preferred
CAPS® and/or CPM® preferred

What Our Team Members Say:

“LINK has a phenomenal culture. Coworkers are extremely supportive. Directors make themselves readily available to help. I couldn't be more excited about choosing LINK for my career path.”

“Work-life balance is better than any other company I have worked for. Ownership is focused on all the right topics— culture & people. Talented people, focused on training & elevating.”

“LINK actually cares about their employees AND the resident. Management takes time to teach & encourage everyone at every level to do their best & grow. It's a great place to work.”

Feel like you could make an impact at LINK? Apply today- We are excited to meet you!

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By LINK Property Management

Our mission is to create lasting partnerships—both for our team members and for our residents. We believe everyone deserves an environment where they can feel connected and where they can thrive. And we believe this to be true both for the residen...

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FUNDING

Private

DEPARTMENTS

Real Estate

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Real Estate

TEAM SIZE