Senior Account Executive, LinkedIn Talent Solutions (5m FTC)

As a Senior Account Executive at LinkedIn Talent Solutions, you will focus on helping corporate clients engage with our Talent and Learning solutions. Your responsibilities will include preparing insightful questions for meetings, building strong relationships across the customer's organization, leading with solutions rather than products, and proactively identifying growth opportunities. You will also need to engage stakeholders strategically and manage the sales cycle effectively to ensure customer success.

To qualify for the Senior Account Executive role at LinkedIn Talent Solutions, you should have at least 3 years of relevant sales experience, a BA/BS degree or equivalent in a related field, and background in HR software or SaaS solutions. Strong communication, negotiation, and forecasting skills are highly preferred. Additionally, understanding software contract terms and conditions and a proven track record of carrying a revenue target will set you up for success in this position.

Essential skills for a Senior Account Executive at LinkedIn include forecasting, account planning, and strong collaboration abilities. You should also have the capacity to analyze customer needs, navigate complex sales environments, and utilize data insights to drive decisions. Your ability to build relationships across various stakeholders will help you deliver tailored solutions and ultimately optimize customer engagement and success.

The Senior Account Executive position at LinkedIn Talent Solutions offers a hybrid work model, allowing you to work both from home and from a LinkedIn office in Southbank, Melbourne, on selected days. This flexible approach to work is geared toward ensuring a balance between collaboration and personal productivity, aligning with the evolving needs of the business.

LinkedIn is deeply committed to investing in its employees' growth, offering a range of opportunities for professional development. As a Senior Account Executive, you'll be encouraged to enhance your skills, participate in ongoing training programs, and engage in mentorship opportunities. This supportive environment adds to the culture where trust, care, and inclusion thrive, ensuring that all team members can succeed.

In my role as a Senior Account Executive, I prioritize thorough research on a customer’s business before meetings. I prepare thoughtful questions that delve beyond surface-level details to identify their core objectives and challenges. This strategic approach enables me to tailor my recommendations effectively, ensuring that I align our solutions with their specific needs.

Building relationships at multiple levels within a customer's organization involves adaptation and trust. I focus on effective communication, actively listen to stakeholder perspectives, and engage with empathy. By understanding their individual goals and pain points, I can develop tailored strategies that foster strong connections while advocating for customer success.

When faced with a hesitant client, I first seek to understand their concerns and objections deeply. I address their hesitations directly by presenting data-driven insights that highlight the potential ROI of the solution. Fostering an open dialogue allows us to collaboratively explore their concerns and work toward bespoke solutions that align with their goals.

In a previous role, I identified opportunities for upselling our HR software to an existing client. I initiated discussions where I demonstrated the value of additional features tailored to their evolving needs. This proactive approach, combined with data insights and a strong relationship, not only secured an upsell but also strengthened our partnership, leading to increased future opportunities.

Data plays an instrumental role in the sales process for me as a Senior Account Executive. I use metrics to identify trends, understand customer behavior, and refine my sales strategies. By effectively leveraging data, I can provide personalized insights and make well-informed decisions that resonate with client needs, ultimately driving successful outcomes.

Practicing humility in sales means acknowledging that I don’t have all the answers. When faced with challenges, I proactively seek assistance from colleagues and utilize their expertise to enhance client solutions. This collaborative spirit not only fosters a positive environment but also ensures our customers receive the best service possible.

For effective territory and account planning, I utilize a combination of market research and relationship mapping. I analyze key factors like industry trends, customer segments, and stakeholder needs to devise strategic outreach plans. This data-driven approach ensures I prioritize high-impact accounts and maximize my efforts in driving customer success.

Ensuring a seamless customer experience requires clear communication and effective follow-up. I maintain transparency throughout the sales process, keeping clients informed of every step. I also use CRM tools efficiently to manage interactions, making it easier to revisit previous discussions and tailor future engagements based on their preferences.

My motivation to exceed revenue targets stems from a genuine desire to help clients succeed. I thrive on the challenge of identifying innovative solutions that drive results. The satisfaction of witnessing my customers achieve their goals serves as a powerful motivator that fuels my passion for sales excellence.

Staying updated on industry trends involves a multifaceted approach. I regularly read industry publications, attend webinars, and participate in professional networks. This continuous learning environment helps me remain informed about the latest developments, allowing me to bring fresh insights to my clients and ensure that the solutions we offer align with current market needs.