Job details

Senior Customer Success Manager

LivePerson is the global leader in enterprise conversations. They are looking for a Senior Customer Success Manager to drive product adoption and cultivate relationships with key stakeholders.

Skills

Tech savvy
Analytical skills
Excellent communication skills
Strong understanding of digital trends
Customer-oriented

Responsibilities

Drive growth by identifying upgrade opportunities.
Develop relationships as a trusted consultant.
Create customer success plans aligned with business strategies.
Translate financial terms into ROI for customers.
Monitor product usage and adoption.

Education

Bachelor's degree in relevant field.

Benefits

Health insurance and wellbeing programs
Flexible PTO package
401K and ESPP
Parental leave and fertility services
Tuition reimbursement

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LivePerson Glassdoor Company Review

2.9

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CEO of LivePerson

John Sabino

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By LivePerson

LivePerson helps brands create Curiously Human™ digital experiences. We want to give every person a trusted and loving conversational AI that would help them fulfill their most important intentions around things like their health, finances, and r...

71 jobs

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FUNDING

Public

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Senior

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE