Action Property Management, the leader in community management, is seeking a full-time Lobby Attendant to join our team at our luxury association, One Mission Bay, located in San Francisco.
Compensation: $24.00 per hour
Schedule: Thursday-Monday; 2:30 PM- 11:00 PM (Off Tuesday & Wednesday)
Why Join Action?
Action's goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page here: https://tinyurl.com/actionglassdoor
Team Member Perks:
- Competitive starting compensation
- Comprehensive health benefits and paid time off package for qualifying employees
- On-going hospitality and property management training
- Opportunities for career growth and advancement
- Values driven company culture promoting team work and excellence
Job Summary:
- Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
- Maintain the appearance of the front desk area, lobby, and main elevators
- Monitor lobby activity and maintain access control
- Provide concierge services
- Complete Daily Activity Report
- Answer and direct incoming phone calls. Receive and distribute resident parcels
- Address resident and guest concerns and questions
- Demonstrate a strong understanding of the association's governing documents
Requirements:
- Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
- At least 6 months of customer service experience. Hospitality, luxury retail or fine dining experience is preferred
- Hospitality Management college students or recent graduates are highly desired
- Polished and professional appearance and demeanor
- Upbeat and positive team player attitude
- Strong judgment and solutions-oriented
- Proactive customer service approach
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Job Type: Full-time
Pay: $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Weekends as needed
Ability to commute/relocate:
- San Francisco, CA 94158: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Are you available to work Thursday- Monday between 2:30 PM- 11:00 PM?
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Required)
- Hotel / Hospitality: 1 year (Preferred)
Work Location: In person