Software Development Manager - Personalization

At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we’re up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of Canada’s largest and most successful retailer. Based in downtown Toronto, we are an entrepreneurial, fast-paced, and collaborative team working towards transforming the way Canadians shop by creating leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, loyalty, and apparel spaces, and we’re only just getting started! To achieve these goals, we are looking for talented and passionate individuals who want to collaborate and solve challenging problems and make significant and lasting impact on Canadians. 

As the Software Development Manager for our personalization initiative, you'll spearhead the Campaign Manager team, ensuring exceptional outcomes, software quality, and operational efficiency. Reporting to the Director of Software Development, you'll drive the development, enhancement, and maintenance of our Campaign Manager—an essential tool for crafting and overseeing personalized marketing campaigns.

**Please note, this role is hybrid - 3 days in office and 2 days remote**

• Define the long-term vision for your team, aligning with the company's strategic and tactical goals.
• Lead and empower a high-performing, inclusive engineering team.
• Work cross-functionally, collaborate and partner with product, design, and other engineering counterparts to execute on product and business strategy and build novel products and features.
• You will be a key driver in the planning, development, and implementation for Campaign Manager backend architecture and web application.
• Champion a culture of technical excellence by promoting best practices, exploring cutting-edge technologies, and driving high-quality outcomes.
• Participate in the full development cycle: design, development, test, experimentation, analysis, and launch. You’ll be reviewing code and design docs, giving feedback on product specs and mocks, and generally helping out wherever is needed.
• Coach and mentor engineers by providing technical guidance, conducting code reviews, and promoting continuous learning.
• Hold regular one-on-one meetings with team members to provide feedback, discuss career development goals, and foster open communication.
• Document systems and processes thoroughly for future reference and efficient knowledge transfer within the team.

• A deep understanding of software development with a minimum of 7 years of hands-on programming expertise.
• While you may not code every day, grasping the context of your team’s work is essential.
• Experienced in developing large applications within a team environment and comfortable working in a highly collaborative cross-functional setup.
• A track record of successfully mentoring and nurturing other software developers in your previous managerial roles.
• Opinionated about what constitutes great software but remains open to others' ideas and perspectives.
• Skilled in software estimation, adept at handling complexity and uncertainty.
• Decision-making based on data is your forte. You are proficient in utilizing tools to measure various aspects of applications and team performance.
• Excellent communication skills are a must. You should be able to effectively collaborate with teams in a fully remote setting and articulate complex topics to both technical and non-technical audiences.
• Open-minded and enthusiastic about learning and sharing knowledge, always on the lookout for better approaches to tasks.
• Proficient in developing complex consumer-facing software using Java, Spring Boot, Node.js, Next.js, React, and Cloud Technologies (Google Cloud Platform, AWS, Azure).
• Possess a strong understanding of Security Architecture.
• Hands-on experience with event-based architecture, reactive system design, and both SQL and NoSQL databases.

How you’ll succeed

At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce. You will get to work with some of the best digital minds and will have the support of world class technologies to craft products our customers will love!

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.