Customer Success Manager - UK
Skills
- GRC or Risk Advisory experience
- Interest in SaaS applications
- Excellent communication skills
- Organization and time-management skills
- Curiosity and problem-solving
Responsibilities
- Build and maintain customer relationships
- Act as a trusted advisor to customers
- Educate customers on key outcomes and metrics
- Track customer health scores and engage unhealthy customers
- Collaborate cross-functionally with teams
- Share feedback with Product and Development teams
- Conduct meetings with customers over web conference
Education
- Bachelor's degree in relevant field
Benefits
- Competitive salary
- Variable compensation (bonus)
- Equity
- Health and wellness benefits
- Generous Paid Holiday
- Learning opportunities
- Volunteer hours
- Company charitable activities
Average salary estimate
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