LogicGate is seeking a Senior Customer Marketing Manager to drive expansion opportunities within the customer base, increase customer engagement and loyalty, and enhance the overall customer experience. The role involves creating and executing marketing campaigns, managing customer programs, and collaborating cross-functionally.
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Skills
7+ years of experience in customer marketing or related role
Strong storytelling and writing skills
Collaborative and strategic communication abilities
Program development and scaling experience
Executive-level communication skills
Responsibilities
Create and execute marketing campaigns for expansion opportunities
Segment and target customers for cross-selling and up-selling
Develop customer engagement campaigns through multiple channels
Build customer loyalty and advocacy programs
Lead the Customer Advisory Board
Produce marketing content and manage a case study pipeline
Plan and execute customer events
Measure campaign success using KPIs
Benefits
Competitive salary with bonus and equity
Health and wellness benefits
Generous PTO and holidays
Career development opportunities
Diverse and inclusive culture
Volunteer support and charitable activities
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