SCCM Systems Consultant

As an SCCM Systems Consultant at Long View, you'll be responsible for managing software distribution, including Microsoft Security upgrades and standard desktop software on a global scale. Your role will include creating packages, collections, and advertisements for distribution, providing 3rd-level support for SCCM and Intune infrastructure, troubleshooting client and distribution point errors, and administering the SCCM toolset to ensure its optimal performance.

To be considered for the SCCM Systems Consultant position at Long View, you should have over five years of experience in SCCM, Microsoft Intune, and WSUS. Additionally, a year of experience with networking concepts such as DNS and protocols is essential. Strong communication skills, problem-solving abilities, and excellent customer service are also key qualifications for this role.

Long View boasts a vibrant workplace culture centered around collaboration, support, and inclusivity. As an SCCM Systems Consultant, you’ll be part of a dynamic team where values such as integrity, competence, and fun are part of everyday life. With a 90% positive rating from team members about our workplace, you can expect to be welcomed into a friendly and professional environment.

At Long View, we are committed to the growth of our employees. As an SCCM Systems Consultant, you will have access to a comprehensive benefits package, paid training programs, and opportunities for career life planning, relocation, and travel. You will also engage in exciting projects while working with the latest technologies, allowing for continuous learning and professional development.

Long View prioritizes values such as integrity, excellence, inclusivity, and teamwork within its SCCM Systems Consultant team. We believe that having a diverse set of experiences and backgrounds leads to more effective and innovative solutions for our clients. We regularly engage in training sessions and conversations to foster a safe and equitable workplace for everyone.

When answering this question, highlight specific experiences with SCCM, detailing projects you've worked on, the challenges you faced, and how you successfully managed them. Providing concrete examples will showcase your familiarity and proficiency with the tool.

Discuss your systematic approach to troubleshooting, such as collecting logs, identifying error codes, and using documentation or community resources. Highlight your critical thinking skills and your ability to remain calm under pressure as key to effectively resolve issues.

When discussing your strategies for software distribution, mention the tools and methodologies you prefer, along with any best practices you follow, such as testing deployments in a controlled environment before full rollout, to ensure a smooth software distribution process.

Explain your familiarity with Intune, particularly focusing on its integration capabilities with SCCM. Share experiences where you’ve managed hybrid environments or worked on migrating clients to a cloud-based service, emphasizing the benefits you’ve seen from using both tools together.

Select a challenging project, describe the context, and discuss the steps you took to navigate the challenges. Highlight how your efforts impacted the project’s success and what you learned from the experience, demonstrating your resourcefulness and adaptability.

Describe the importance of maintaining thorough documentation, including the types of documents you find essential, such as deployment guides, error logs, and change requests. Share any tools or systems you use for documenting procedures and troubleshooting.

Discuss your strategies for prioritization, such as using task management tools or frameworks like the Eisenhower Matrix to assess urgency and importance. Highlight your time management skills and ability to adapt to shifting demands.

Emphasize the importance of communication and being responsive to client needs. Share specific measures you undertake, such as follow-up calls post-resolution or proactive updates on software changes to foster strong client relationships.

Discuss specific networking concepts, such as DNS and protocols that you have experience with, and provide examples of how this knowledge has helped you in your SCCM role. Emphasizing the connection between networking and SCCM operations will illustrate your rounded skill set.

Showcase your understanding of Long View’s company culture by mentioning its focus on integrity, competence, value, and fun. Discuss how such a culture aligns with your own values and how you believe it contributes to a productive work environment.