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Data Governance Specialist

Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam.


As a Data Specialist on the Data Strategy team, you’ll focus on managing and optimizing Customer, Product, and Financial Master Data. In this role, you will partner with business and technical teams to plan, manage, and execute cross-functional initiatives that align with Loopio’s mission to harness the power of data. Salesforce and Netsuite are key systems in this environment, and a broad understanding of the tech stack and data integrations will be essential. Additionally, experience with Salesforce CPQ for product and pricing data configurations will be crucial.


You will play a key supporting role in developing and implementing robust data governance frameworks and strategies to ensure the integrity, quality, and security of our organization’s data assets. The ideal candidate will have a strong background in data management, excellent communication skills, and a proven track record of driving successful data governance programs.


This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 12 pm - 8:30 pm IST. 


What You’ll Be Doing
  • Collaborate with business units, IT teams, and stakeholders to understand data requirements and ensure alignment with data governance objectives.
  • Lead the prioritization and execution of cross-functional data projects, including gathering requirements, designing solutions, testing, deployment, and enablement, with a focus on fostering adoption of data assets across the organization.
  • Design and implement data governance frameworks to manage Customer, Product, and Financial Master Data effectively.
  • Monitor and improve data quality through profiling, cleansing, and validation processes.
  • Establish and enforce data quality standards and metrics to measure and report on the health of the organization’s data.
  • Develop and deliver training programs to promote awareness and adoption of data governance principles across all business units.
  • Advocate for a data-driven culture by emphasizing the importance of master data governance and its role in achieving business objectives.


What You’ll Bring to the Team
  • Bachelor's degree in a relevant field (e.g., Information Management, Computer Science, Business Analytics) or equivalent work experience.
  • 1-3 years of experience in data governance, data management, or related fields, including working with master data.
  • Experience with Salesforce, Netsuite, and Salesforce CPQ, certifications preferred
  • Proficiency in Excel and familiarity with analyzing large datasets integrated with external data sources.
  • Hands-on experience with data quality tools, metadata management tools, and data governance frameworks.
  • Cross-functional experience collaborating with Engineering, Product Management, Finance, and Revenue Operations teams.
  • Analytical and problem-solving skills.
  • Comfort operating in a fast-paced environment with ambiguity; SaaS experience is a plus.
  • Excellent communication skills with the ability to engage and collaborate with team members across the organization.


Where You'll Work
  • Loopio is based in Canada with hub regions around the world. Right now, our employees (or Loopers, as we call ourselves!) live and work in Toronto, Vancouver, London, Gujarat, Maharashtra, and Bengaluru. 
  • Loopio is a remote-first workplace because we recognize the advantages of working flexibly. Our India/UK hub employees live and work remotely around London, UK /Gujarat, Maharashtra, and Bengaluru in India and work according to regular business hours in their timezone unless otherwise stated. 
  • You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) and have established core sync hours and focus time during the workday to enable us to work smarter together. Additionally, we encourage asynchronous collaboration to effectively work as a global #OneTeam!


Why You'll Love Working at Loopio
  • Your manager supports your development by providing ongoing feedback and regular 1-on-1s 
  • You have tons of autonomy and responsibility: this role provides an opportunity to try new things and push creative boundaries.
  • You’ll learn more than you thought was possible; our team is obsessed with personal and professional growth (every Looper receives a professional mastery allowance each year)
  • You’ll be set up to work remotely with a MacBook laptop, a monthly phone and internet allowance, and a work-from-home budget to help get your home office all set up! 
  • Join us in company socials, AMA (Ask-Me-Anything), and quarterly kick-off to celebrate the big wins and milestones as #oneteam!
  • You’ll be joining a culture that has thoughtfully built out opportunities for connections in a remote-first environment.
  • We have Employee Resource Groups, fun virtual activities, and many more moments for us to have fun and learn together! 
  • You’ll be a part of an award-winning workplace and one of Canada’s fastest growing companies with ample opportunity to make a big impact here!


We recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups


Whether or not your experience checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table.


Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team (work@loopio.com) should you require accommodations at any point during our virtual interview processes.

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What You Should Know About Data Governance Specialist, Loopio

At Loopio, we believe in fostering growth and autonomy through exciting roles like our Data Governance Specialist position. As a key member of our Data Strategy team, you'll dive into mastering and optimizing Customer, Product, and Financial Master Data, collaborating with various business and technical teams to align initiatives with Loopio’s mission of leveraging the power of data. Your expertise in Salesforce and Netsuite will play a pivotal role, especially in managing data integrations and configurations with Salesforce CPQ. In this position, you will contribute to the creation and execution of comprehensive data governance frameworks, ensuring the integrity and quality of our data assets. Collaborating across geographically diverse teams in Canada, the UK, and India, you'll work from 12 pm - 8:30 pm IST, embracing the opportunity to promote a data-driven culture. We're excited to welcome someone with a strong background in data management and excellent communication skills, who is ready to advocate for data governance and support teams in embracing data assets. Your potential to make a significant impact in this remote-first work environment is limitless, and we can't wait to see the innovations you'll bring to our team at Loopio.

Frequently Asked Questions (FAQs) for Data Governance Specialist Role at Loopio
What are the main responsibilities of a Data Governance Specialist at Loopio?

As a Data Governance Specialist at Loopio, your primary responsibilities will include collaborating with various teams to understand data requirements, managing the execution of cross-functional data projects, and designing data governance frameworks specifically for Customer, Product, and Financial Master Data. This position also requires monitoring data quality, establishing data standards, and developing training programs to promote data governance principles across the organization.

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What qualifications do I need to apply for the Data Governance Specialist role at Loopio?

To be considered for the Data Governance Specialist role at Loopio, you should possess a Bachelor's degree in a relevant field such as Information Management or Computer Science. Additionally, having 1-3 years of experience in data governance or management, along with proficiency in Salesforce, Netsuite, and Salesforce CPQ, is essential. Strong communication skills and familiarity with data quality tools will further strengthen your application.

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How does Loopio support its Data Governance Specialists in their career growth?

Loopio is dedicated to supporting the career growth of its Data Governance Specialists through ongoing feedback, regular one-on-one meetings, and a culture focused on personal and professional development. Every employee receives a professional mastery allowance annually to foster continuous learning and skill enhancement, ensuring your growth aligns with the innovative work you do.

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What is the work environment like for Data Governance Specialists at Loopio?

At Loopio, Data Governance Specialists work in a remote-first environment, promoting flexibility and collaboration across global teams. You'll engage actively with colleagues in Canada, the UK, and India, leveraging tools like Zoom and Slack to maintain communication. The organization promotes a strong team culture, ensuring you feel connected and supported despite physical distances.

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What skills are essential for success in the Data Governance Specialist position at Loopio?

To succeed as a Data Governance Specialist at Loopio, essential skills include a solid understanding of data governance frameworks, experience with data management, and proficiency in tools like Salesforce and Netsuite. Strong analytical and problem-solving skills, the ability to communicate effectively across teams, and a passion for promoting a data-driven culture are key to thriving in this role.

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Common Interview Questions for Data Governance Specialist
Can you explain the importance of data governance in an organization?

Data governance is crucial because it ensures the integrity, quality, and security of data assets. When preparing for your answer, highlight how effective data governance supports compliance, enhances decision-making, and builds trust within the organization, ultimately driving business success.

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How would you go about designing a data governance framework?

To design a data governance framework, start by identifying data stakeholders and establishing clear roles and responsibilities. Discuss the importance of setting data quality standards, monitoring data usage, and regularly reviewing and adapting the framework to ensure it meets the evolving needs of the business.

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What experience do you have with Salesforce and Netsuite?

Share specific examples of how you've used Salesforce and Netsuite in your previous roles, focusing on data management tasks. Emphasize your familiarity with their functionality and your ability to work effectively with these platforms to support data governance objectives.

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Can you provide an example of a successful data governance project you've worked on?

When answering this question, describe a specific project, the challenges faced, your role in overcoming those challenges, and the positive outcomes achieved. Highlight metrics or improvements resulting from your efforts to demonstrate the impact of effective data governance.

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What strategies would you use to improve data quality?

Discuss various strategies, such as implementing data profiling and cleansing techniques, establishing data quality standards, and leveraging automated data quality tools. Emphasize the importance of ongoing monitoring and fostering a culture of data quality awareness among team members.

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How do you prioritize data governance initiatives?

Explain your approach to evaluating data governance initiatives based on business impact, resource availability, and alignment with organizational objectives. Highlight the importance of collaboration with key stakeholders to ensure that initiatives truly address the organization's most pressing data challenges.

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In what ways do you promote a data-driven culture?

Discuss initiatives you’ve taken to advocate for data governance, such as developing training programs, creating awareness campaigns, or building dashboards that illustrate data quality. Emphasize how fostering a data-driven culture enhances employee engagement and supports better decision-making at all levels.

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How do you handle conflicts arising from data management decisions?

Highlight your conflict-resolution skills by discussing a specific situation where you faced conflicting views on data management approaches. Explain how you communicated openly, sought to understand different perspectives, and collaborated to find a resolution that aligned with data governance objectives.

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What is your experience with training and onboarding for data governance principles?

Share experiences where you’ve developed or delivered training on data governance concepts. Focus on the methods you used to engage participants and ensure understanding, as well as any feedback received that demonstrates the effectiveness of the training.

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How do you stay updated on the latest trends and developments in data governance?

Discuss your commitment to continuous learning by mentioning relevant certifications, attending industry conferences, or participating in webinars. Highlight specific sources, such as online forums, blogs, or professional organizations, where you gather insights and knowledge to enhance your data governance expertise.

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Empower people to focus on what matters. From our Loopers (employees), to our Loopio Champions (customers), we aim to empower all of the people in Loopio's ecosystem to focus on winning, growth, differentiation, autonomy, mastery, purpose, and mo...

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DATE POSTED
December 26, 2024

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