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Primary responsibility is to maintain the “Global Quality System” of LSG Skychefs and to ensure the Customer Service Center (CSC) is in compliance with customer, Federal Drug Administration (FDA), US Department of Agriculture (USDA), and Seafood Hazard Analysis and Critical Control Points (HACCP) plans including USDA and FDA regulatory standards.Main Accountabilities• Maintain and initiate all recordkeeping and key performance indicators pertinent to the Quality Department and GQS to include, but not limited to Food Safety, Sanitation, Regulatory Agencies (County Health, State Health Dept. and FDA), internal customers and airline customers• Daily monitor of Good Manufacturing Practices (GMPs) for compliance• Verify of coolers and freezer room temperature for compliance• Perform environmental swabs and microbiological sampling, submittal to laboratory for analysis• Perform internal inspection checks to verify compliance to specification• Assist the Quality Manager in specific training and daily initiatives addressing quality, food safety, and sanitation issues to drive process improvements• Conduct work station inspections to verify compliance (gold standard verification, specs, sanitizer, food temperatures, HACCP documentation, phf set-up)• Verify Hazard Analysis and Critical Control Points (HACCP) logs and other documents are accurately completed on a daily basis• Create charts, trending reports, training materials and visuals• Maintain, monitor standards and train employees in compliance to the Regulated Garbage Standards to meet USDA requirements• Supports the Jump-off (commissary) locations with oversight• Train hourly employees as needed· Ensure sanitation and porters are completing tasks as required by location· Assist/support Quality Manager during customer/regulatory audits· Place orders for supplies as neededPerform other tasks as requestedKnowledge, Skills and Experience• High School Diploma or equivalent• Bi-lingual in English and Spanish• Proficient in using computer and basic software such as Microsoft, ability to create and maintain trending charts, SOP’s, use of calculator, weights, scales, and thermometers, metal detector, ATP testing equipment, mechanical food portioning and processing equipment.• Previous food industry and quality assurance experience is required• Ability to work in cold environment (<40*F)• Ability to work with minimum to no supervision, act in liaison of the Supervisor, self-starter, and problem solver.• Ability to lift/push a minimum of 25 lbs.· Ability to work all three shifts· Knowledgeable on SSOP (Sanitation Standard Operating Procedure) and ability to instruct staff· ServSafe certification, PCQI certification, or HACCP certification is a plus(ability to obtain certification once employed is requirement)