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Manual QA Backend/Web

Company Overview

LucidLink is a fast-growing startup on a mission to make data instantly and securely accessible from everywhere. As remote and hybrid work has become the new normal, our cloud-based technology enables teams to instantly access files and collaborate from anywhere in a familiar format that works like a local hard drive.

LucidLink’s solution is designed for workflows involving huge files, massive data sets and real-time collaboration. Our customers include the world’s most creative companies like Paramount, Warner Brothers, Epic Games, Spotify, A+E and Netflix. We were founded in 2016 by storage industry experts and support over one billion customer files across more than 40+ countries. LucidLink is headquartered in San Francisco, California, has an engineering office in Sofia, Bulgaria, and remote employees across North America, Europe, and Australia.

Reasons to Join LucidLink:

  • Solving Impossible Problems: At LucidLink, we're transforming how teams collaborate globally, starting with the Media & Entertainment industry and expanding to all data-intensive sectors.

  • Values-led Culture: Our people are the backbone of our success. We make decisions and operate as a company with a values-led mindset.

  • Rocket Ship Growth: We're growing at warp speed, with triple-digit growth year-over-year and have a clear line of sight to unicorn status.

  • Outsize Scale of Impact: You'll be part of our dream team of 100+ builders, moving at startup speed. The impact of your actions will be immediate and exponential.

  • Hybrid Work: Embrace the freedom to work from any location as we encourage a flexible mix of in-person and remote work.

  • Comprehensive Benefits: We invest in our people and offer flexible PTO, competitive salaries, stock options packages and employer-sponsored healthcare.

The Job

At LucidLink, you’ll be a part of a world-class team of engineers, creatives, thinkers, and storytellers, empowering remote teams to connect in new ways to produce high-quality video, audio, media, and design projects. You’ll have the opportunity to learn and advance while working with various applications and technologies on the three major operating systems and regularly confronting complex situations requiring critical thinking and attention to detail.

Quality and reliability of a filesystem constitute vastly different problems than ensuring the same virtues of web or regular applications. You will be constantly challenged to think about low-level I/O, networking, operating systems, user application behavior, and interoperability.

Your mission will be to ensure quality, performance, and usability through consistently creating and executing suites of exhaustive test cases taking into account all possible intricacies and system interactions of the application. You will be proactively looking for feedback and real-world use of the product through sales, support, and customer success engineers.

Responsibilities:

  • Create new test cases, scenarios, and plans;

  • Execute new and regression test cases;

  • Identify product defects, track them, and verify their fixes;

  • Work with development teams and product management to extract requirements for creating test cases and acceptance criteria;

  • Explore the product and identify weaknesses and areas for improvement;

Job Requirements:

  • Advanced computer literacy / Several years of extensive experience with computers in the IT or a relevant industry;

  • Exceptional logical, mathematical, and imaginative thinking with meticulous attention to detail;

  • Excellent problem-solving, troubleshooting, and critical thinking skills;

  • Strong communication skills with an ability to articulate complex issues clearly and concisely;

  • Ability to learn quickly and get used to complex business and technology environments;

  • Fluent in English, both spoken and written;

  • Knowledge of Computer Science fundamentals will be considered a strong plus;

  • Experience in backend and web development, networking and APIs will be considered a plus;

  • Experience in testing applications and writing test cases will be considered a plus;

  • University degree in Computer Science, IT, or a related field will be considered a plus;

The salary range provided for this position is an estimated guideline from a salary database. Total compensation for this position may also include equity, variable pay, and employee benefits. We consider a wide range of factors when making compensation decisions, including but not limited to relevant experience, knowledge, training, and skill sets; market conditions; and internal equity. Compensation ranges may also vary based on location.

LucidLink is an Equal Opportunity Employer. We strongly encourage you to apply, even if you don't believe you meet every requirement on the job description. You might be the right person for this role, or another one. We look forward to hearing from you.

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CEO of LucidLink
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Peter Thompson and George Dochev
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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manual QA Backend/Web, LucidLink

Are you ready to dive into the exciting world of tech with LucidLink as a Manual QA Backend/Web? Based right in the beautiful city of Sofia, this role allows you to be a key player in a rapidly growing startup that's transforming how teams collaborate across various industries. At LucidLink, we pride ourselves on making data instantly accessible and prioritizing quality in our solutions. As a Manual QA, you'll work alongside talented engineers and creatives to ensure our products deliver exceptional performance and usability. You'll be developing test cases, identifying product defects, and working closely with our product management and development teams to refine our offerings. Each day presents new challenges that will require your critical thinking skills, attention to detail, and an eagerness to learn and adapt. The diversity of applications and technologies you'll be involved with means that no two days will ever be the same, making this position both rewarding and dynamic. Plus, with our values-led culture and a hybrid work model, you’ll enjoy both flexibility and the chance to make a significant impact in a company recognized by industry giants like Netflix and Spotify. If you have a strong background in IT, exceptional problem-solving abilities, and a passion for quality, then this is the opportunity for you!

Frequently Asked Questions (FAQs) for Manual QA Backend/Web Role at LucidLink
What does a Manual QA Backend/Web do at LucidLink?

As a Manual QA Backend/Web at LucidLink, your primary roles include creating and executing test cases, identifying product defects and verifying fixes, and collaborating closely with development teams to ensure the quality and reliability of our software solutions. Your focus will be on backend operations and web applications, where your attention to detail will shine as you proactively seek feedback and explore areas for improvement.

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What qualifications are required for the Manual QA Backend/Web position at LucidLink?

To succeed as a Manual QA Backend/Web at LucidLink, candidates should possess advanced computer literacy and several years of relevant experience in the IT industry. Exceptional logical thinking, problem-solving skills, and a solid understanding of backend and web development will help you excel in this role. While a university degree in Computer Science or a related field is considered a plus, a passion for quality assurance and a keen eye for detail are paramount.

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What responsibilities will I have as a Manual QA Backend/Web at LucidLink?

In the role of Manual QA Backend/Web at LucidLink, you will be responsible for creating new test cases and plans, executing regression tests, identifying and tracking product defects, and collaborating with teams to improve processes. Your role will also involve exploring products to discover weaknesses and learning about customer uses to ensure we meet real-world expectations.

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What benefits can I expect as a Manual QA Backend/Web at LucidLink?

LucidLink offers a range of comprehensive benefits for our Manual QA Backend/Web roles, including flexible PTO, competitive salaries, stock options packages, and employer-sponsored healthcare. We prioritize our employees' well-being and strive to create a supportive work environment that encourages your growth and success.

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How does LucidLink support the development of its Manual QA Backend/Web employees?

LucidLink is dedicated to the growth and development of its employees, especially in roles like Manual QA Backend/Web. We encourage continuous learning through collaborative projects and regular interaction with experienced team members. You'll be exposed to various applications and technologies, allowing you to gain valuable experience and advance your career within a rapidly growing organization.

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Common Interview Questions for Manual QA Backend/Web
What methodologies do you use for creating test cases as a Manual QA?

As a Manual QA Backend/Web, I focus on creating test cases that cover both functional and non-functional requirements. I use techniques like equivalence partitioning and boundary value analysis to create effective test cases. Moreover, collaboration with developers to understand user stories and product requirements is crucial for developing comprehensive tests.

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Can you explain a time when you found a significant defect during testing?

During my previous role, I discovered a critical defect that affected user data integrity. By conducting thorough exploratory testing, I was able to identify the specific conditions that triggered the defect. I promptly reported it to the dev team, and we worked quickly to remedy the issue before the release, demonstrating the importance of robust testing processes.

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How do you prioritize test cases for execution?

I prioritize test cases based on risk assessment and impact on the end user. High-risk areas or features that are critical to the application’s functionality are tested first. Additionally, I consider factors such as the frequency of use and recent changes during prioritization to maximize our testing efficiency.

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What tools or technologies have you used in your testing processes?

I have experience using various tools such as JIRA for defect tracking, TestRail for managing test cases, and Postman for API testing. Familiarity with these tools enables me to efficiently log issues, track progress, and maintain an organized approach to quality assurance.

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How do you handle a situation where developers disagree with your reported defect?

I’ve encountered situations where developers may not perceive a reported defect as critical. In such cases, I present my findings clearly, including steps to reproduce the defect and the potential impact on users. This often leads to constructive discussions and, eventually, agreement on the validity of the defect. Maintaining open communication helps resolve conflicts effectively.

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What do you do to stay current with industry trends in QA?

I actively engage in professional forums, attend webinars, and subscribe to QA-focused blogs and newsletters to stay updated with industry best practices. Additionally, I participate in local QA meetups and workshops to connect with other professionals and learn about new testing tools and methodologies.

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How do you ensure that your testing is thorough and comprehensive?

I ensure thorough testing by creating detailed test scenarios that cover various aspects of the application, including edge cases and negative testing. I also conduct peer reviews of test cases to gain different perspectives and enhance their coverage. Continuous feedback loops with developers and product managers further refine the comprehensiveness of our tests.

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Describe your experience working in a team as a Manual QA.

I view teamwork as essential in Manual QA roles. In my previous positions, I regularly collaborated with developers, product managers, and other QA testers. This collaboration involved daily stand-ups, sprint planning, and retrospectives, where we collectively strategized on testing approaches and shared insights, ensuring everyone remained aligned towards our common goals.

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What do you see as the most challenging aspect of being a Manual QA?

One of the most challenging aspects is managing test environments, especially when dealing with multiple versions of applications. To tackle this, I ensure that test data is consistently managed and that our environments are well-maintained. This allows me to focus on testing without disruptions, ensuring that all scenarios are effectively evaluated.

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How would you approach exploratory testing for a new feature?

In exploratory testing, I would first familiarize myself with the feature by reviewing any available documentation to understand its purpose and functionality. Then, I would create exploratory test charters that guide me while allowing flexibility. Documentation of findings during this process is crucial for discussing potential improvements with the development team.

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Our mission is to make data universally, securely, and seamlessly accessible to everyone, everywhere.

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Full-time, hybrid
DATE POSTED
January 8, 2025

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