Who We Are
At lulafit we are redefining amenity management in commercial real estate by activating shared spaces in the modern workplace. We blend creativity with strategic insights to craft solutions tailored to the unique needs and aspirations of our clients and their tenants.
Whether it's designing state-of-the-art fitness centers, cultivating exceptional meetings, or curating engaging events and programming, we are committed to setting a new benchmark for excellence in the industry.
Join us as we embark on a journey to transform spaces, inspire innovation, and shape the future of work.
What You’ll Do
Serve as the liaison between clients and our team to ensure smooth alignment of operational strategies with exceptional service delivery. Act as the guardian of our operational playbooks, ensuring team performance and execution. Tailor solutions to exceed client expectations. Manage KPIs and customer satisfaction. Embody brand values in all interactions, fostering trust and loyalty.
We are seeking a dynamic Customer Success Manager who can foster strong client relationships and retention, while effectively managing our on-site leadership. This individual will play a pivotal role in identifying growth opportunities, enhancing operational excellence, and ensuring consistent delivery of our brand promise across all interactions.
Benefits & Perks
At lulafit, we invest in our employees' health and well-being. Our benefits reflect our commitment to help our team be the best versions of themselves both at work and at home. We are proud to offer all full-time employees:
* Paid Medical Options & Life
* Dental & Vision
* 401k with employer match
* Generous Parental Leave
* Professional Development Reimbursement
* Recognition & Rewards Program
Why We’re Different
At lulafit, we’re proud to have created a product and service our customers love. We are a team in every sense. We support one another as we work collaboratively towards a common goal of modernizing well-being to empower people in their everyday lives. From growth opportunities to professional development to unique benefits and perks, we want all our employees to realize their full potential. We value innovative and curious people who aren’t afraid to challenge the status quo.
We’re committed to fostering an inclusive, equitable workplace that promotes and values diversity. We welcome all employees and applicants, without regard to age, gender identity, race, ethnicity, sexual orientation, physical or mental ability, religion, or any other protected characteristic under law. More importantly, our work environment is one where everyone, from any background, is inspired and encouraged to do their best work.
We help people work well, live well, and be well, empowering them to make a positive impact on the world.
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