Compliance Officer

Our second line of defense plays a critical role in ensuring that Lumin operates as a responsible steward of the financial ecosystem, both on its own behalf and on behalf of our financial institution clients.  In this role, you will help to ensure that Lumin is successfully managing its regulatory compliance obligations and promoting a culture of compliance.  You will play a key role in the development and evolution of Lumin’s regulatory compliance program.

We’re looking for a regulatory compliance expert experienced in the fintech and digital banking industry to mature the company’s regulatory compliance program.  Reporting to the head of Compliance, you will design, implement, build, and manage core elements of a robust regulatory compliance program to ensure that our business operations, products, policies, frameworks, controls, and processes are maintained to the required standards.  This will involve handling a wide variety of compliance related matters for existing products, launching new products, and collaborating closely with internal and external stakeholders to ensure the company complies with its (direct and indirect) regulatory and licensing obligations.  

The role provides an excellent opportunity for a talented candidate to deploy their cross-functional compliance skills in a fast-paced environment, enhance their skills, and carve out opportunities to grow and develop.  The successful candidate will gain wide ranging exposure to Lumin’s industry-leading products, senior leadership, and the governance and workings of the organization.

ESSENTIAL FUNCTIONS 

Create and own a roadmap for the delivery of a robust regulatory compliance program; implement the roadmap, in partnership with key stakeholders across the business;

Create, manage, maintain, and enhance compliance policies, procedures, and processes to meet regulatory compliance requirements, and identify and respond to any new legislation that would be relevant to the existing products offered by Lumin Digital; 

Provide clear guidance to regulatory obligation owners, helping them to understand and ensuring the controls proposed and put in place would sufficiently meet the standards expected by regulators and/or the company’s financial institution clients; 

Conduct risk assessment to determine the compliance health of the entity, including preparing and presenting regular performance reports to management; 

Serve as the primary point of contact for all regulatory compliance matters; 

Manage key compliance program deliverables post implementation of significant regulatory change, in accordance with the nature, scale, and complexity of the requirements;

Plan and prepare internal stakeholders for any external audits or regulatory inspections/examinations, and monitor the remediation of any issues/findings raised from these reports; 

Develop and provide compliance training to staff, management, and the Board of Directors, as required; 

Provide regulatory advice and recommendations to business teams, and participate actively in new business proposals and discussions (e.g. new products or users) with an enabling and compliant mindset;

Play a lead role in ensuring a strong culture of compliance

Where will the role grow in: 

* 30 days: Get fully onboarded and familiarize yourself with Lumin Digital's regulatory environment, including key compliance frameworks and obligations.

* 90 days: Create a detailed project plan for maturing the regulatory compliance program, ensuring alignment with Lumin’s growth objectives and regulatory expectations.

* 1 year: Build and implement a fully operational, scalable regulatory compliance program that ensures Lumin’s business operations and products are compliant with all relevant regulations and standards.

KNOWLEDGE, SKILLS, & ABILITIES 

Minimum Requirements

6+ years of experience building and managing a regulatory compliance program in (or as a service provider to) the regulated financial services industry, preferably in fintech and digital banking

Working knowledge of regulatory compliance practices, and a good understanding of the types of compliance matters applicable to a company like Lumin Digital (i.e., a B2B SaaS company catering to clients that are regulated entities)

Experience managing distinct projects and programs, with particularly strong skills in stakeholder management

Ability to understand and interpret regulations and regulatory guidance, and incorporate them into a comprehensive and appropriate compliance program

Adept in creating reporting and presentations which simplify complex themes into understandable communications

Strong written and verbal communication skills – including the ability to communicate effectively with different stakeholders across the business

Excellent cross-functional collaboration skills, including navigating leadership and interpersonal working relationships

Preferred Qualifications

Experience of working closely with financial regulators - whether as a regulator, within (or as a critical service provider to) a regulated company

Familiarity with laws and regulations related to software, mobile applications, payments, credit, consumer protection, etc.

EDUCATION 

Bachelor's degree preferred, or relivant experience 

Nict to Have: Certifications  CRCM 

LIFE AT LUMIN DIGITAL 

Lumin Digital is a fintech company specializing in digital banking solutions. Through a fundamentally different approach to technology, service, and people, we’re creating the next generation of financial solutions each and every day. Lumin helps banks and credit unions build and deploy next-gen digital experiences that help to continually serve, engage, and grow their membership  base. While other platforms are partially adapted or retrofitted for the cloud, Lumin is 100% cloud-native. It was built specifically for the cloud environment, allowing us to realize the advantages more fully it offers. It’s a difference that financial institutions and their users will see and feel almost immediately. 

Our people have a passion for new possibilities. We intentionally foster curiosity through our culture. We engage people who can’t help but  ask “what if,” “why not,” and “what’s next.” We encourage them to bring forward ideas that challenge, raise, and reset expectations. And we empower them to continually explore, experiment, and apply what they learn. We champion curiosity because curiosity is how we grow– as a company, as a partner, and as individuals. For more information, visit lumindigital.com.

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