Commercial Enterprise Lead

We believe in the power of diverse perspectives and backgrounds. We understand that not everyone will meet every qualification listed in our job descriptions, but we encourage you to apply if you meet many of these requirements and are passionate about what you do. Your unique experiences and skills could be a great addition to our team.

About Luminai

Nearly every large organization in the world still relies on manual work to carry out critical internal processes. These are processes that keep the world going — enrolling patients in a hospital, underwriting loans inside a bank, or processing new transactions for an airline. Yet most companies don’t have enough resources to properly automate these tasks and are stuck in manual, decades old way of doing things.

At Luminai, we develop technology to automate long-form organization wide workflows of any complexity easily and safely using AI. Luminai serves some of the world’s most critical organizations in sectors like Healthcare, Finance, and Telecommunication to delegate mission-critical workflows that previously required hands-on human involvement, over to autonomous AI systems. Our approach combines frontier AI development, with a purpose built workflow execution engine to acheive this goal.

About the Role

As our first Commercial Enterprise Lead you will deliver value to unlock the full potential of our channel partnership opportunity with Hitachi. You’ll play a foundational role in building Luminai’s scalable onboarding processes and strategic decisions, co-sell with our growth team on the opportunities at Hitachi, develop our channel partnerships to deliver immediate value and redefine what’s possible for customers with our unique automation technology.

This is a hybrid position, with an expectation of some in-office work days each month. Our office is located in San Mateo, CA.

What you'll do

• Build the channel partnership program - work internally and externally to build high performance channel partnerships, starting with the global Hitachi partnership ensuring transformative value delivery and robust adoption from day one. 

• Spearhead the entire automation program implementation process for Hitachi by managing and leading across internal teams and our customer stakeholders, ensuring efficient initial value and planting the seeds for a successful long-term, trusted partnership 

• Train the channel partner sales team on the product, value proposition, sales playbook. Partner with the team as needed to build education and development content for our customers who will drive adoption and buy-in 

• Co-sell with our growth team across the channel partner organization as well as co-sell with the channel partners to their end customers, who are 80 of the 100 fortune 100 companies

• Thought Partner – Build trust with our channel partner and their customers and serve as a subject matter expert and trusted advisor on automation strategies for their organizations

• Develop the channel partnership play book and identify the machine that needs to be setup to scale this across other channel partner orgs

• Serve as the internal champion for product development to serve the needs of the channel partnership program. Identify product improvements or new products by remaining current on customer needs, industry trends, market activities, and competitors

Who we're looking for

• Ideal candidates will have 3-5 years of experience at a top-tier consulting firm (MBB) or a leading investment bank, AND with leadership experience in high-growth tech companies

• A fearless, resourceful, and proactive orchestrator who thrives on completing complex projects, building relationships, and overseeing details

• You are excited by customer-facing work, such as project or program manager, implementation or onboarding, customer success, consulting

• You want to make a dent in the universe and build the next generational enterprise company!

• Excited to learn the ins and outs of Luminai as well as specific customer use cases

• Experience managing multiple, complex projects at the same time, while proactively anticipating issues and managing customer expectations

• Exceptional executive presence, user empathy, and stakeholder management skills

• Results-oriented player-coach who can simultaneously work in the weeds while driving high-impact strategic decisions

• Eager and energized by the fast-paced, changing environment of a start-up; and a sense of humor is always welcome!

• An entrepreneurial spirit: you’re excited about building something new and unlocking unexpected and exponential value for customers

Benefits & Perks:

• Comprehensive health care benefits (medical, dental, vision)

• Flexible time off + 9 paid company holidays

• Financial planning support (401K, HSA, FSA)

• 12 weeks primary-caregiver parental leave; 6 weeks secondary-caregiver parental leave

• Stipends for mental and physical wellness

Luminai is an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse workplace where all employees are respected and valued. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable laws. We encourage applications from all qualified individuals and believe that diverse perspectives and experiences strengthen our team and enhance our ability to serve our customers.

If you need assistance or accommodation due to a disability in the interview process, please contact us at careers@luminai.com.