Casual Sales Ambassador - UTC San Diego

As a Casual Sales Ambassador at Lush UTC San Diego, you'll be responsible for driving sales, providing exceptional customer experiences, building brand awareness, and continuously expanding your product knowledge. You’ll connect with customers, understand their needs, and help create memorable shopping moments, making a positive impact on their day.

To become a Casual Sales Ambassador at Lush UTC San Diego, excellent customer service skills are required, along with flexibility to adapt to fast-paced environments. A passion for skincare and ethical business practices is essential, with preferred qualifications including consultation-based customer service experience and bilingual abilities.

Lush UTC San Diego actively promotes diversity, equity, inclusion, and belonging by encouraging open communication among team members and fostering a culture where everyone's unique contributions are valued. Team collaboration is emphasized, and initiatives related to DEIB are integrated into daily operations.

Casual Sales Ambassadors at Lush UTC San Diego can expect flexible weekly hours ranging from 0 to 19. This schedule allows for adaptability, making it an excellent opportunity for those seeking part-time work or supplementary income while still engaging with customers and products they love.

At Lush UTC San Diego, we prioritize delivering a world-class customer experience by focusing on attentive listening, personalized recommendations, and in-depth product demonstrations. Our Sales Ambassadors are trained to create unique shopping experiences, ensuring that each customer leaves happier than when they arrived.

In my approach to customer service as a Casual Sales Ambassador, I emphasize genuine connection and personalized experiences. I focus on really listening to customers’ needs and providing informed recommendations that fit them, ensuring they feel valued and understood throughout their shopping journey.

Certainly! In my previous role, I used customer feedback and store performance metrics to identify trends. I tailored my sales strategy to spotlight popular products, leading to a 25% increase in sales during a promotional campaign. I believe in taking ownership of my results to drive success.

I stay updated by following beauty blogs, participating in online beauty forums, and frequently visiting beauty retailers to observe product launches. Additionally, I believe in ongoing learning and often engage with colleagues to share insights and product knowledge.

Lush’s commitment to fighting animal testing, making fresh handcrafted products, and maintaining ethical business practices sets it apart in the beauty industry. The focus on sustainability and creating a community around values of care and kindness truly resonates with me and influences my passion for the brand.

I would approach a difficult customer with empathy and kindness, allowing them to express their concerns fully. I’d then actively listen to identify the issue and work collaboratively with them to find a solution that meets their needs while adhering to company policies.

Teamwork is integral to achieving sales goals because it fosters a collaborative environment where ideas and strategies can be shared. By working closely with my teammates, we can create a supportive atmosphere that encourages each member to excel, ultimately driving sales success together.

When merchandising and creating store visuals, I prioritize organization and creativity. I ensure that displays are appealing and highlight key products while keeping them relevant to current sales and promotions, ultimately contributing to a positive shopping experience.

I would engage customers by sharing stories about Lush's ethical sourcing and sustainability efforts, explaining how each product supports causes they care about. Educational demonstrations and casual conversations are great ways to spread the word about our mission.

I plan to enhance my product knowledge by regularly reviewing training materials provided by Lush, participating in product launches, and leveraging team knowledge through discussions and workshops. Continuous self-education ensures that I can offer the best recommendations to customers.

Contributing to a fun and inclusive team environment starts with promoting open communication. I would actively engage with team members, celebrate successes together, and encourage everyone to share their ideas. Team-building activities and inclusivity initiatives can create a vibrant workplace culture.