Job details

Crisis Counselor of Project Impact- On Call

Lutheran Social Services of Illinois is a not-for-profit social service agency with more than 70 program sites throughout the state of Illinois. Our services include counseling, mental health, substance abuse treatment, housing, work with prisoners and their families and services for older adults and a variety of services for children including preschool, foster care, and adoption.

LSSI is hiring an On-call Crisis Counselor position at Project IMPACT West Suburban Medical Center in Oak Park. Project IMPACT is a behavioral health crisis program that runs 24/7 in alignment with hospital emergency departments across Chicago and Oak Park, Illinois. Project IMPACT is comprised of crisis teams that engage in a multidisciplinary setting to prioritize patient well-being and assist with the coordination of a safe/appropriate plan of care. Project IMPACT crisis teams conduct onsite and phone intakes for the purpose of triage, evaluation, crisis intervention, disposition, admission, and linkage to resources. Project IMPACT Crisis Counselors complete comprehensive assessments with patients in crisis who may benefit from linkage to various substance use, mental health, and behavioral health services up to and including inpatient hospitalization. Crisis Counselors operate in a dynamic environment with a wide array of patient presentations across the behavioral health spectrum.

Shifts:

Day 8:00am to 9:00pm

Night 8:00pm to 9:00am

*This position complies with the federal Centers for Medicare & Medicaid Services (CMS) rule, which requires that employees working in certain programs are fully vaccinated unless you have a medical or religious exemption. Routine COVID-19 Testing is required from the COVID-19 vaccination*

Benefits and Perks:
LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you’re helping make a positive difference in the lives of others, as well as these career advantages:

On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
Competitive salary based upon relevant education, experience and licensure.
Salary $21.00-$23.00/Hourly.
Opportunity for advancement.
Comprehensive benefits package for Full-Time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
The paid training you need to learn, grow, and succeed!

Essential Functions:

Clinically assess patients, identify level of need for immediate intervention to safeguard patient wellbeing.
Develop familiarity with local resources to best serve a wide variety of patients across a broad spectrum of presentation and need.
Remain in compliance with HIPAA and privacy standards while maintaining efficiency and clinical guidelines with written documentation.
Operate within a multidisciplinary setting with effective communication between supervisory staff, collateral contacts and agencies, and other involved teams for the treatment and wellbeing of the patient.
Demonstrate an understanding of and respect for equity, diversity, and inclusion (EDI) across patient and multidisciplinary interactions.
Ability to function within an emergency department setting with potential exposure to grotesque situations and other pathogens such as blood or other bodily fluids.
Excellent written and verbal communication skills.
Ability to complete training in a time fashion.
Both abilities to operate in a team setting as well as to work independently when required.
Familiarity with various insurances, primarily Medicare/Medicaid, and the prior-authorization process for inpatient/behavioral health treatment (location dependent).

Position Qualifications:

Bachelor's degree in mental or behavioral health-related field. Master’s degree preferred.
Licensure in mental/behavioral health field preferred but not required. Examples: LSW/LCSW, LPC/LCPC, CADC, etc.
Preferred 1 year experience working within the behavioral health field.
Strong communication, written, and documentation skills.
Ability to adapt to a fast-paced, flexible environment with broad patient presentations.
Understanding of HIPAA/privacy and documentation standards.
Ability to pass IM-CATS training and credentialing exam.
Familiarity with Electronic Health Record systems preferred.
Basic understanding of Medicaid/Medicare and other insurances preferred.

Other Requirements:

Adherence to ethical standards of practice and treatment.
Proficiency in and completion of all required documentation in EHR system.
Ability to provide and coordinate a wide scope of services between IMPACT and outpatient services with emphasis on continuity of care within the LSSI system where possible.
Time management and organizational skills to adequately ensure the timely completion of tasks and assignments.
Ability to operate proficiently within a team setting with emphasis on individual accountability for personal task completion and behavior.
Completion and upkeep of required training standards.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, protected veteran status, pregnancy, any other characteristic protected by law.

Lutheran Social Services of Illinois Glassdoor Company Review

3.3

Lutheran Social Services of Illinois DE&I Review

3.7

CEO of Lutheran Social Services of Illinois

Rev. Denver Bitner

Approve of CEO

Average salary estimate

$45780 / YEARLY (est.)

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max

$43680K

$47880K

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What You Should Know About Crisis Counselor of Project Impact- On Call, Lutheran Social Services of Illinois

Lutheran Social Services of Illinois is on the lookout for passionate and dedicated individuals to join our team as On-call Crisis Counselors for Project IMPACT at the West Suburban Medical Center in Oak Park. In this role, you'll be part of a vibrant, multidisciplinary team dedicated to helping individuals in need of immediate behavioral health support, operating 24/7 and providing vital crisis intervention services. Every day is different as you engage with patients experiencing various challenges, conducting thorough assessments and developing personalized care plans that link them to essential resources. Whether it's through onsite evaluations or phone intakes, your clinical skills will make an invaluable difference in the lives of those we serve. We're committed to supporting you too! With flexible working hours, competitive hourly wages ranging from $21.00 to $23.00, and opportunities for professional growth, we prioritize both your career development and well-being. Enjoy a comprehensive benefits package for full-time employees, which includes healthcare coverage, generous paid time off, and an innovative app for on-demand paydays. At LSSI, we celebrate diversity and inclusion, and your ability to connect with individuals from all walks of life is vital. If you hold a bachelor's degree in a mental or behavioral health-related field, we invite you to apply and help us lead the way in transforming lives and communities through compassionate care.

Frequently Asked Questions (FAQs) for Crisis Counselor of Project Impact- On Call Role at Lutheran Social Services of Illinois

What is the role of an On-call Crisis Counselor at Lutheran Social Services of Illinois?

As an On-call Crisis Counselor at Lutheran Social Services of Illinois, you play a vital role in our Project IMPACT initiative, engaging with individuals facing behavioral health crises. You are responsible for conducting assessments, implementing crisis interventions, and linking patients to appropriate mental health resources while working in a multidisciplinary team environment.